Patient Coordinator (PC) - Plano, Texas

Total Primary CarePlano, TX
Onsite

About The Position

Total Primary Care is a growing network of over 50 clinics across Texas focused on men's health, family care, and behavioral health. They are looking for a friendly and organized Patient Coordinator to be the first point of contact for their Primary Care practice. This role involves greeting patients, scheduling appointments, managing prior authorizations, insurance verifications, co-pays, assisting with referrals, and ensuring the front office runs smoothly while maintaining a positive patient experience.

Requirements

  • 1 year of experience as a patient coordinator and/or 1 year of related training or equivalent combination of experience
  • Working knowledge of medical terminology, procedures and protocols
  • Positive attitude and high attention to detail
  • Reliable transportation

Responsibilities

  • Greet patients with warmth — on the phone and in person
  • Schedule appointments, prior authorizations, insurance verifications and co-pays
  • Assist with referrals, insurance verification, and patient follow-up
  • Keep our front office running smoothly while keeping patients smiling

Benefits

  • Competitive pay & benefits
  • Supportive team that treats you like family
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