Patient Coordinator
Giving Home Health Care•Amarillo, TX
•Hybrid
About The Position
As a Patient Coordinator, you will be a key advocate and support system for our patients and care teams. You will help ensure patients receive the care, resources, and attention they deserve, making a meaningful impact every day. This role involves supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy, focusing on personalized, in-home care.
Requirements
- Healthcare experience (preferred)
- Familiarity with MS Office (Outlook, Word, Excel)
- Excellent communication, empathy, and problem-solving skills
- Ability to manage time independently and meet deadlines
- Reliable transportation for home visits and appointments
- Exceptional organizational skills and attention to detail
- HS diploma or equivalent required
Responsibilities
- Receive patients through a warm handoff from Patient Development team
- Attend doctor visits to support and facilitate communication
- Conduct home visits to assess needs and deliver resources
- Perform initial setup visits for newly approved patients
- Assist with caregiver onboarding and program education
- Be the main point of contact for ALL patient inquiries and updates
- Facilitate communication between all departments to ensure coordinated, patient-centered care
- Make courtesy calls to check on well-being and address concerns
- Conduct milestone calls to track progress and share timely updates
- Collaborate with providers to ensure personalized, high-quality care
- Advocate for patient needs and rights within the organization
Benefits
- Mileage Reimbursement
- $100/month cell phone reimbursement
- PTO, paid holidays, and paid sick time
- Health, Dental, and Vision insurance
- 401(k) with company match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
