Patient Coordinator

Dental Office • Dallas, TX

5d

About The Position

At Keeter & Geiger Dentistry, we believe the patient experience begins long before treatment, with the very first interaction. We’re looking for a warm, organized, and proactive Patient Coordinator to serve as the welcoming voice and guiding hand for every new patient. This role is ideal for someone who thrives in a people-centered environment and takes pride in creating seamless, high-quality experiences.

Requirements

• Warm, confident, and naturally personable
• Highly organized with strong attention to detail
• A strong communicator (phone, in-person, and written)
• Proactive and self-motivated
• Professional, polished, and positive
• A collaborative team player

Nice To Haves

• Dental experience is a plus (Assistant, Hygienist, or Administrative), but not required

Responsibilities

• Answer phones with warmth, confidence, and professionalism
• Guide new patients through scheduling with clarity and ease
• Ask thoughtful questions to understand patient needs and goals
• Ensure every new patient feels expected, welcomed, and valued
• Coordinate and confirm new patient visits with strong attention to detail
• Maintain a smooth, organized flow from first call to first visit
• Collaborate with external social media partners
• Coordinate internal marketing initiatives and campaigns
• Keep the website and digital platforms current and engaging
• Track and report on new patient growth and trends
• Support front desk operations as needed
• Maintain accuracy in patient records and scheduling
• Communicate clearly with the clinical team to ensure seamless handoffs
• Uphold a polished, organized, and welcoming front office environment

Benefits

• Medical, dental, vision, and life insurance
• PTO and paid holidays
• 401(k) options
• Supportive and positive team environment
• Amazing office culture
• Occasional team retreats and team-building experiences

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees