Patient Coordinator

RAYUS Radiology•Scarborough, ME

19d•Onsite

About The Position

RAYUS Radiology is looking for a Patient Coordinator to join their team. They are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. As a Patient Coordinator, you will provide services to patients and referring professionals by greeting customers, registering patients, and scheduling/authorizing appointments. This is a full-time position working 40 hours per week. Shifts are from 8:30am-5:00pm.

Requirements

High school diploma or equivalent
1+ years in Registration or Scheduling role
Working knowledge of Microsoft Office products
Proficient with using computer systems and typing

Nice To Haves

Medical terminology and previous clinical business office experience

Responsibilities

Schedules patient examinations according to existing company policy
Arranges transportation and hotel accommodations for patients when appropriate
Communicates to team any scheduling changes in order to ensure highest patient satisfaction
Pre-certifies/Authorizes all exams with patient's insurance company as required
Verifies medical necessity on all exams as required
Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following company guidelines
Facilitates follow up contact with patients for scheduling future appointments etc. as appropriate
Greets and checks-in patients scheduled for Vascular services; registers demographic information and process payment plans and copays with patients
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and staff
Supports Vascular team in order to ensure highest patient satisfaction
Acts as liaison between team and the patients waiting for exams
Maintains front office lobby area by straightening magazines, organizing coffee supplies, and assisting with general office clean up
Maintains the supply of patient information sheets
Performs other duties as assigned