Patient Coordinator- Part-time

Woolfson Eye Institute•Snellville, GA
•Hybrid

About The Position

Handles front desk and medical records duties. This role involves floating between Marietta and Canton locations. The position requires exposure to patients and the public, as well as paper products including carbon. Regular use of a computer keyboard, mouse, and telephone is expected. The work may be stressful at times, and the role requires accommodating unique demands from each physician and their staff.

Requirements

  • High school diploma or GED required
  • Previous experience with telephone systems and office equipment including copiers, adding machines, fax machines and computers
  • Excellent communication skills.
  • Strong organizational skills
  • Excellent written and verbal communication skills
  • Proficient in Outlook and Microsoft Word and other EMR systems
  • Ability to maintain strict confidentiality on all patient issues
  • Must be a team player with a positive attitude
  • Ability and desire to represent the clinic in a professional manner
  • Position require sympathy, tact and understanding in dealing with patients, physicians, and coworkers
  • Ability to adjust to various personalities
  • Ability to work with and without supervision and perform a variety of routine tasks
  • Willingness to accept responsibility for established procedures

Nice To Haves

  • Knowledge of medical practice procedures and functions preferred
  • Knowledge of medical terminology preferred, but not required

Responsibilities

  • Prepare charts for appointments; print daily appointment list for provider, type and create new patient chart within 24 hours of office visit
  • Check patients in for appointments; verify insurance and demographic information at each visit, collect co-payments and patient balances
  • Check out patient after they've seen the physician; schedule return visit as needed
  • Answer phones; take and relay messages; refer callers to other departments as needed
  • Copy, scan and mail documents and forms as needed
  • Performs related work as required.
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