Business Assistant II
About The Position
Embassy Dental Hillsboro is seeking a warm, detail-oriented Patient Coordinator for their front office. This role is crucial in delivering an outstanding patient experience, contributing to the practice's glowing reviews and loyal patient base. The team is known for its friendly energy, strong teamwork, and a deep commitment to caring for every patient like family, including those with special needs and individuals from community partners. The ideal candidate is organized, loves people, and aims to create a smooth and welcoming visit from the initial phone call to check-out. The role involves managing phone calls, insurance codes, and payment postings while ensuring patients feel like VIPs.
Requirements
- High school diploma or equivalent
- Minimum of 2 years’ experience in a dental administrative role
- Knowledge of dental insurance processes and verification
- Experience with dental software (Dentrix, Eaglesoft, Denticon, etc.)
- Strong attention to detail and excellent communication skills
- A collaborative, can-do attitude and a desire to make each patient feel valued
Nice To Haves
- Higher education preferred
Responsibilities
- Greet and check in patients, helping them feel welcomed and at ease.
- Answer a multi-line phone system and schedule appointments.
- Verify insurance eligibility and pre-authorize benefits.
- Guide patients through financial arrangements and treatment scheduling.
- Collect and post payments from patients and insurance companies.
- Answer questions with clarity, professionalism, and empathy.
- Add codes to the ledger to attach to the treatment plan.
Benefits
- Health, Dental, and Vision Insurance
- Paid Time Off (accrue 2 to 3 weeks per year based on tenure)
- 6 Paid Holidays
- 401(k) Program
- On-the-job training
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
