Patient Coordinator (Medical Receptionist)
About The Position
ACCESS PT, a member of the Confluent Health family, is seeking a full-time Patient Coordinator for their Brooklyn, NY team. This role is crucial for managing front desk operations, including patient check-in/out, scheduling appointments, and coordinating referrals, all while providing excellent customer service. The Patient Coordinator will also be responsible for verifying insurance, processing authorizations, and collecting payments to ensure smooth billing and patient access to care. Key duties include maintaining accurate patient records by registering new patients and updating information in the Electronic Medical Records (EMR) system, as well as preparing necessary documents. Additionally, the role involves answering phone calls, assisting patients, and ensuring strict adherence to HIPAA compliance to foster a welcoming and professional healthcare environment.
Requirements
- High School Diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and exp.
- Spreadsheet and Word Processing software.
Nice To Haves
- Medical receptionist experience a plus
- EMR scheduling software knowledge a plus
- EPIC software knowledge is a plus
Responsibilities
- Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service
- Verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care
- Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents
- Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience
Benefits
- 401(k) Retirement Savings Plan - 100% match after 1 year (up to 4%)
- Paid sick leave (varies by state)
- Wellness Program Access
- 10% childcare tuition discount at Kindercare Childcare Centers
- Training and career development
- Network partnerships with top health systems in the region
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
