Patient Coordinator

Orthopaedic Specialty Institute Medical Group of Orange CountyLaguna Hills, CA
$0 - $25Onsite

About The Position

This position is responsible for coordinating patient surgeries, including scheduling procedures and obtaining medical clearances. This is a Part-Time Non-Exempt position.

Requirements

  • High School Diploma required
  • Basic computer skills required
  • 1 Year Experience in a Neurosurgery, Pain Management or Medical Practice required
  • Understanding of EPM/HER system
  • Knowledge of insurance authorizations
  • Knowledge of the scheduling process
  • Knowledge of medical terminology
  • High degree of initiative, judgment, discretion, and decision-making
  • Strong organizational and prioritization skills
  • Ability to establish and effective internal and external working relationships
  • Excellent verbal and written communication
  • Ability to read and interpret medical documents
  • Ability to set priorities among multiple requests
  • Ability to interact easily and effectively with others
  • Ability to share expertise and knowledge with staff to maintain and improve workflow.

Nice To Haves

  • Experience with NextGen preferred

Responsibilities

  • Answer the phone in a professional and courteous manner
  • Schedule new patient, follow ups and post-operative patient appointments using EMR system
  • Submit authorizations for HMO & PPO insurance for physical examination scans, follow-up appointments and scheduled surgery procedures
  • Schedule surgery procedures at various hospital facilities using the assigned booking template for each hospital and assigned surgery block time for each facility
  • Post weekly scheduled surgeries on calendar for daily view
  • Responsible for sending pre-operative notice to Primary Care Physicians about upcoming patient surgeries
  • Responsible for obtaining pre-operative Medical Clearance from Medical Doctors
  • Accountable for providing appropriate braces prior to surgery
  • Assures appropriate coordination with other hospital departments when surgical specialties occur
  • Complete bi-weekly statistical reports, such as form fees, co-pays, medical records, etc.
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