Patient Coordinator - Anderson

ProGrin Dental•Anderson, SC
•Onsite

About The Position

Patient Coordinator – Ready to love where you work? Look no further! At our office we're not just fixing teeth - we're changing lives. We're a value-driven, people-obsessed dental group committed to delivering unforgettable patient care and building a workplace where our team thrives. Our patients are treated like family, and we strive to create unforgettable experiences by delivering unreasonable hospitality! We're growing and looking for an energetic, compassionate Patient Coordinator who thrives in a team environment and wants to develop their skills and their career. If you're looking for a new opportunity, a positive team environment, and the chance to be part of something exciting from the very beginning , we'd love to connect with you! We're excited to announce that we are HIRING for our new Anderson location, estimated to open in January 2027! Why wait until opening day? We'd love to bring the right people on ahead of time , giving you the opportunity to begin training, get comfortable with our systems and culture, and be ready to hit the ground running when the doors open! We're looking for team members who are ready to grow, bring positive energy, and help build something special from the start.

Requirements

  • Have a high school diploma + one year of dental office experience or customer service
  • Love people and have a heart for service
  • Have great communication skills and are detailed-oriented
  • Want a career , not just a job
  • Value personal growth and team collaboration

Nice To Haves

  • You prefer working alone
  • You dislike fast-paced team environments
  • You're not comfortable communicating closely with patients

Responsibilities

  • Answer and respond to telephone inquiries professionally and efficiently.
  • Confirm and schedule patient appointments with accuracy.
  • Verify and update patient insurance and financial records.
  • Ensure all necessary patient forms and consents are completed and filed properly.
  • Assist patients with financial arrangements and explain payment options.
  • Process insurance claims and follow up on outstanding claims.
  • Collect copayments and outstanding balances at the time of service.
  • Monitor accounts receivable and support collections as needed.

Benefits

  • Up to 4 to 6 weeks PTO
  • Wellness Program
  • Health & life insurance
  • 401K with 4% match
  • Paid birthday off
  • Figs uniforms
  • Mentorship & growth training
  • Bonus opportunities for patient & team referrals
  • Fun culture – We work hard and play hard! Themed dress-up days, office parties, quarterly outings, and more!
  • Supportive doctors who work with you, not above you
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