Patient Coordinator

Midwest Orthopaedics at Rush • Elmwood Park, IL

4h • Onsite

About The Position

Midwest Orthopaedics at Rush (MOR) is seeking a Patient Coordinator for their Galewood clinic. This entry-level position is responsible for managing the overall patient flow within the clinic. The ideal candidate will possess strong customer service skills, attention to detail, and the ability to multitask in a fast-paced environment. While training will be provided, prior medical office experience is a plus. MOR is a nationally recognized leader in orthopedic services, with its orthopedic program at Rush University Medical Center ranked Top 10 by U.S. News and World Report. MOR doctors are also the official team physicians for several Chicago sports teams and DePaul University Athletics.

Requirements

• High school diploma or general education degree (GED)
• Customer Service experience required.

Nice To Haves

• Medical office experience preferred.
• Ability to multi-task in a fast-paced environment.
• Attention to detail.

Responsibilities

• Direct the flow of patients into the rooms during clinic days.
• Measures vital signs, including blood pressure, weight, and height, and records information on patients' charts.
• Maintains the highest level possible of customer service standards in patient check-in, status update, answering phone calls, etc.
• Maintains a positive demeanor with patients, peers, supervisors, and physicians, especially when receiving feedback or direction.
• Oversees patient tracking in Athena while collecting co-pays, and ensuring form completion.
• Ensure rooms are cleaned between patients.
• Rooms are stocked with necessary supplies at all times.

Benefits

• Quarterly Bonus Incentives
• Medical, Dental and Vision Insurance.
• Paid Time Off and Paid Holidays.
• Company-paid life and long-term disability insurance.
• Voluntary life, AD&D, and short-term disability insurance.
• Critical Illness and Accident Insurance.
• 401(k) Savings Plan.
• 401(k) Employer Contribution.
• Pet Insurance.
• Commuter Benefits.
• Employee Assistance Program (EAP).
• Tax-Advantaged Accounts (FSA, HSA, Dependent Care FSA).
• HSA Employer Contribution (when enrolled in a HDHP).
• Tuition Reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED