Patient Coordinator - Old Sauk

Dental Health Associates of Madison•Madison, WI

2d•Onsite

About The Position

Dental Health Associates of Madison (DHA), a doctor-owned practice with over 50 years of service, is seeking a Patient Coordinator to join their front desk team at the Old Sauk Clinic. This role is part of a locally led organization that prioritizes teamwork, exceptional patient care, and professional growth. DHA's doctor-led culture ensures that patient care and employee development are prioritized, offering a fulfilling career where employees can make a real difference in patients' lives.

Requirements

High school diploma or equivalent.
A genuine passion for delivering top-notch patient care.
Strong communication and interpersonal skills with a friendly and professional demeanor.
Detail-oriented, organized, and reliable team player with a strong work ethic.
Ability to multitask and thrive in a fast-paced environment.
Administrative or customer service experience.

Responsibilities

Welcome patients warmly, ensuring they feel comfortable and supported throughout their visit.
Handle front desk operations, including answering phone calls, scheduling appointments, and managing patient flow efficiently.
Verify insurance coverage, ensuring all necessary documentation is accurate and complete.
Process patient payments, explain financial policies clearly, and professionally address billing inquiries.
Maintain accurate and confidential patient records, adhering to compliance standards.
Collaborate with the dental team to ensure seamless communication and outstanding patient care.
Assist with administrative tasks such as preparing reports, organizing office supplies, and supporting daily operations.