Patient Coordinator

Preferred Search Group•Rockwall, TX

4h•Onsite

About The Position

Preferred Search Group is partnering with a top-rated private dental practice in Rockwell, TX to find a Patient Coordinator. This is a critical role in the overall success of the practice and the ideal candidate will have previous collections and treatment coordinator experience. The role involves managing patient interactions, administrative tasks, financial operations, and supporting overall office efficiency.

Requirements

Previous collections and treatment coordinating experience.
High school diploma.

Nice To Haves

Experience working in a fee for service office highly desired.

Responsibilities

Greet patients warmly and assist with appointment scheduling, rescheduling, and cancellations.
Handle new patient calls and re-care patient calls.
Post insurance payments and manage the AR of the practice.
Prepare and monitor practice statistics and provide to doctor for daily and weekly team members.
Coordinate marketing projects.
Coordinate time sheet submittal and payroll submission promptly.
Coordinate training of new team members on computer software.
Complete new team member packets in a timely manner.
Coordinate all vacation schedules and requests for time off with doctor and add to schedule.
Coordinate training for all newly hired team members.
Coordinate coverage for team members during sick days, CEU or vacation and fill in for other office personnel as needed.
Balance petty cash on hand and be accountable for receipts and reconciling.
Take responsibility for the security and accounting for all cash and checks.
Make necessary entries to computer, insurance updates, balance updates, payments, etc.
Ensure insurance claims are submitted electronically and within 24 hours of procedure (making corrections if needed, resubmitting if needed).
Ensure health of Insurance AR by making sure it is complete by the 10th of each month.
Run Audit Trail each day.
Review production and collection reports daily.
Ensure all team members maintain proper licensure.
Support consultations as needed.
Ensure X-ray and maintenance logs are current and compliant.
Ensure inside and outside of office is kept tidy and neat.