Patient Coordinator (Full Time)

SDG MGMT Company • Elmira, NY

3d • Onsite

About The Position

Schweiger is a leading dermatology practice with a significant national presence, seeking a Full-Time Patient Coordinator for its Elmira Office. The Patient Coordinator is responsible for all front office duties, providing essential support to patients, providers, and staff. The role emphasizes creating a positive patient experience and fostering a great working environment. Schweiger is recognized for its rapid growth and positive workplace culture, as evidenced by Inc. 5000 recognition and Great Place to Work certification.

Requirements

• Previous healthcare experience is required.
• Must be computer savvy and familiar with Microsoft Word, Excel and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Excellent patient relation and customer services skills.
• Must be a professional, reliable, and dedicated employee.
• Open availability to work during weekdays and weekends.

Nice To Haves

• Medical Receptionist Experience preferred.
• Experience using EMR software and patient scheduling systems preferred.
• Prior experience working in a dermatology / medical environment preferred.

Responsibilities

• Execute all front office duties.
• Provide support to patients, providers, and support staff.
• Handle all incoming phone calls, scheduling-related tasks, and online leads proficiently and efficiently.
• Create a positive phone call experience for each caller.
• Promote a professional and welcoming atmosphere to enhance the quality of service and care.
• Understand provider to patient flow and anticipate provider’s next steps.
• Perform inventory responsibilities and stocking of supplies and equipment.
• Attend all in-house training and continued education opportunities.

Benefits

• Medical (Virtual Care included)
• HSA/FSA
• Dental
• Vision
• 401K
• Company Sponsored Short Term Disability (Only applicable for non-California employee)
• Pre-tax savings available for public transit commuters
• Your birthday is an additional personal holiday
• Employee discounts on Schweiger skin care products & cosmetic services

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed