Patient Coordinator (Maple Grove & Coon Rapids)

Associated OMSMaple Grove, MN
Hybrid

About The Position

Associated Oral & Maxillofacial Surgeons is seeking a skilled and passionate Patient Coordinator to join our well-established team. This candidate will primarily float between our Maple Grove and Coon Rapids locations. With a strong reputation for exceptional patient care and cutting-edge treatment options, this is an incredible opportunity to grow your career in a thriving, patient-centered practice. Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities they serve. Travel will be required between several locations dependent upon location of the selected candidate.

Requirements

  • High School Graduate or GED required.
  • 1-3 years of experience in a dental office or medical office setting preferred
  • experience with oral surgery is a plus!

Responsibilities

  • Manage patient scheduling, Confirm appointments, and working to fill empty schedule time.
  • Greet patients in a friendly, professional manner upon arrival, ensuring they feel welcome and cared for.
  • Register new patients and update existing patient demographics, collecting detailed personal and financial information.
  • Work closely with the clinical team to coordinate patient needs, making sure that patient wait times are minimized and their experience is as efficient as possible.
  • Ensure patient confidentiality by adhering to HIPAA regulations and protecting sensitive information at all times.
  • Maintain a clean, organized, and professional front office and reception area to ensure a welcoming environment for patients and visitors.
  • Take and relay messages for providers and staff in a timely and accurate manner to ensure effective communication.
  • Oversee the timely processing of mail and any other administrative tasks that support the office’s day-to-day operations.
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