Patient Coordinator
H2 Health•Jacksonville, FL
•Onsite
About The Position
At Great Strides Rehabilitation, an H2 Health Company, the Patient Coordinator plays a crucial role in ensuring that patients receive top-quality care from their first point of contact to their ongoing therapy sessions. The ideal candidate will be friendly, organized, and dedicated to providing an exceptional patient experience.
Requirements
- High school diploma or equivalent required
- At least 1 year of experience in a healthcare or medical office setting preferred.
- Outstanding communication and interpersonal skills.
- Detail-oriented with excellent organizational abilities.
- Ability to maintain patient confidentiality and adhere to office policies.
Nice To Haves
- additional education in healthcare administration is a plus.
Responsibilities
- Greet patients warmly upon their arrival and assist them with check-in procedures.
- Manage patient appointments, including scheduling, cancellations, and confirmations.
- Maintain accurate and confidential patient records in compliance with HIPAA regulations.
- Collaborate with clinical staff to ensure optimal patient flow and care delivery.
- Handle administrative tasks such as answering phones, responding to emails, and managing front desk operations.
- Calling PCP for Plan of Cares
Benefits
- Compensation ranging from: $16.00- $18.00 per hour
- Performance-based bonus opportunities
- Medical, dental, and vision insurance
- Generous PTO and paid holidays
- 401(k) with company match
- Tuition loan reimbursement
- Health Savings Account (HSA) and Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Company-paid life insurance
- Additional voluntary benefit options
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
