Patient Coordinator

LoPour & Associates DDSAlbuquerque, NM
Onsite

About The Position

LoPour & Associates DDS – Smiles By Design is a family- and general-dental practice located in Albuquerque, New Mexico, with over 26 years of service to the community. They are seeking an individual who enjoys dentistry, is passionate about working with patients, is detail-oriented, and thrives in a team-oriented environment. The practice emphasizes professionalism, customer service, and clinical excellence. The office operates on a 4-day work week, promoting efficiency and teamwork, and maintains a positive workplace atmosphere free from gossip, negativity, chronic tardiness, or unprofessional behavior. The team is committed to mutual support and exceptional patient care.

Requirements

  • Minimum of 2 years of dental front office experience
  • Minimum of 1 year of DENTRIX dental software experience
  • Knowledge of dental insurance benefits and filing is required
  • Strong communication and customer service skills
  • Professional appearance and positive attitude
  • Ability to multitask and work efficiently in a fast-paced environment

Responsibilities

  • Reviewing treatment plans
  • Verifying dental insurance eligibility and benefits
  • Discussing financial arrangements with patients
  • Scheduling treatment appointments
  • Processing referrals and payments
  • Checking patients in and out
  • Providing patient communication and education
  • Handling phone and email correspondence
  • Managing information
  • Light tidying of the patient waiting area
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