Patient Coordinator
Northeast Men's Health•New Haven, CT
•$58,000 - $58,000•Onsite
About The Position
Northeast Men's Health is a fast-paced, high-volume concierge medical practice with multiple locations nationwide, seeking a motivated Patient Coordinator. This role combines patient engagement with sales expertise to offer personalized treatment solutions during consultations. The Patient Coordinator is key to driving revenue and ensuring a Five Star Patient Experience.
Requirements
- Minimum of 5 years of direct sales experience with a history of exceeding targets.
- Exceptional interpersonal and communication skills with the ability to build trust and rapport.
- Results-driven, highly organized, and detail-oriented.
- Self-motivated with a proactive approach to achieving goals.
Nice To Haves
- Associate or Bachelor’s degree preferred.
- Experience in healthcare or customer service industries preferred.
- Proficiency with Salesforce or other CRM systems preferred.
Responsibilities
- Present and gain patient agreement on medically recommended treatment plans during initial consultations.
- Maintain consistent follow-up with existing patients to enhance the customer experience and foster retention.
- Collaborate with the Patient Experience Manager to meet individual and clinic financial targets.
- Record patient interactions and financial outcomes accurately in Salesforce.
- Act as a liaison between patients and clinic providers to ensure seamless communication.
- Uphold company protocols and confidentiality standards.
- Contribute to a positive team environment and continuous improvement initiatives.
Benefits
- 401(k) with matching
- Health, dental, and vision insurance
- Life insurance
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
