Patient Coordinator

Ageless Mens Health • Phoenix, AZ

13d • Onsite

About The Position

Patient Coordinator – Ageless Men's Health

Join the Nation's Leader in Men's Health
We have 90+ clinics nationwide and are seeking a Patient Coordinator for our Ahwatukee location. As the face of our clinic, you'll create exceptional experiences from the moment patients walk through the door to the time they leave. You'll own the front office by managing patient flow, scheduling appointments, verifying insurance, collecting payments, and building lasting relationships that keep patients engaged in their care.

At Ageless Men's Health, our patients visit us regularly as they invest in their health, confidence, and quality of life. As our Patient Experience Coordinator, you'll get to know patients by name, provide concierge-level service, and ensure every interaction reflects the high standards of our practice.

Requirements

• 1–3 years of experience in a medical office, wellness clinic, medical spa, or other healthcare setting required
• Strong customer service and communication skills with a warm, outgoing personality
• Organized, dependable, and able to manage multiple priorities in a fast-paced environment
• Experience with insurance verification, scheduling, and medical administrative responsibilities
• Comfortable using scheduling or EMR software
• Passion for delivering exceptional patient experiences and interest in men's health and wellness

Nice To Haves

• Experience with lead follow-up or patient outreach is a plus

Responsibilities

• Serve as the first and last point of contact for every patient visit
• Greet patients and manage check-in/check-out for scheduled and walk-in appointments
• Answer phones, schedule appointments, and provide exceptional customer service
• Verify insurance coverage, collect copays and payments, and maintain accurate patient information
• Follow up on inbound leads, reactivate inactive patients, and support patient retention initiatives
• Build strong relationships with patients by providing personalized, concierge-level service
• Maintain an organized, welcoming lobby and front office environment
• Support daily clinic operations while ensuring HIPAA compliance and an efficient patient experience

Benefits

• Medical, dental, and vision insurance
• Paid time off (PTO)
• Paid parental leave
• Short-term disability
• 401(k)
• Tuition reimbursement
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed