Patient Coordinator

Fairmont Family Dentistry • Pasadena, TX

12d • Onsite

About The Position

Fairmont Family Dental is a welcoming, two-doctor practice looking for an experienced Patient Coordinator to join our team! We’re seeking someone who is friendly, organized, dependable, and confident working with patients while keeping the front office running smoothly.

Requirements

• At least 1 year of dental office experience required
• Comfortable collecting payments and discussing financing options
• Strong communication and customer service skills
• Organized, dependable, and able to multitask in a busy dental office
• Positive, team-oriented attitude
• High School Diploma or equivalent.
• Minimum one-year related experience and/or training; or equivalent of combination of education and experience.

Nice To Haves

• Previous dental front-office or patient coordination experience preferred
• Experience with Open Dental is strongly preferred
• Willingness to work alternating Saturdays

Responsibilities

• Greet and check patients in and out with a warm, professional attitude
• Answer phones, schedule appointments, and respond to patient questions
• Collect copays, payments, and balances
• Keep the schedule full and productive through effective scheduling and follow-up
• Help coordinate patient appointments and maintain an efficient front desk
• Work in Open Dental for scheduling, patient records, and office communication
• Assist patients with third-party financing options such as CareCredit, Cherry, and Sunbit
• Provide occasional support with treatment presentation when needed
• Work closely with the doctors and clinical team to provide an excellent patient experience

Benefits

• Health Insurance
• Vision Insurance
• 401(k) with Company Match
• Life Insurance
• Short-Term & Long-Term Disability
• Paid Time Off
• Paid Holidays
• Monthly Bonus Opportunities
• Monthly Continuing Education

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED