Patient Coordinator (Per Diem)

Schweiger Dermatology Group•Rochester, NY

1d•Onsite

About The Position

Schweiger is a leading dermatology practice in the country with over 580+ healthcare providers and over 170+ offices across multiple states including New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, Minnesota, and California. They provide medical, cosmetic, and surgical dermatology and allergy services, conducting over 2.5 million patient visits annually. The company's mission is to create the Ultimate Patient Experience and a great working environment for its team members. Schweiger has been recognized in the Inc. 5000 Fastest Growing Private Companies in America list for seven consecutive years and has received Great Place to Work certification. The Per Diem Patient Coordinator at the Rochester Office is responsible for executing all front office duties and providing support to patients, providers, and support staff. Previous healthcare experience is required for this role. The schedule is Per Diem, less than 20 hours per week, requiring availability Monday through Friday with rotating Saturdays within operating hours of 7am-7:30pm, and open flexibility to help cover in a team environment.

Requirements

Healthcare Experience is required.
Must be computer savvy and familiar with Microsoft Word, Excel and Outlook.
Strong communication, interpersonal, and organizational skills.
Excellent patient relation and customer services skills.
Must be professional, reliable and dedicated employee.
Open availability to work during weekdays and weekends.

Nice To Haves

Medical Receptionist Experience preferred.
Experience using EMR software and patient scheduling systems preferred.
Prior experience working in a dermatology / medical environment preferred.

Responsibilities

Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller.
Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s)
Understand provider to patient flow and anticipate provider’s next steps to the best of their ability
Perform inventory responsibilities and stocking of supplies and equipment as requested
Attend all in-house training and continued education opportunities

Benefits

Multiple office locations, find an opportunity near your home
Positive work environment with the tools to need to do your job and grow
Medical (Virtual Care included) (for full time employees)
HSA/FSA (for full time employees)
Dental (for full time and part time employees)
Vision (for full time and part time employees)
401K after 30 days of employment (for full time and part time employees)
Company Sponsored Short Term Disability (Only applicable for non-California employee) (for full time employees)
Pre-tax savings available for public transit commuters (for full time employees)
Your birthday is an additional personal holiday (for full time employees)
Employee discounts on Schweiger skin care products & cosmetic services