Patient Coordinator (Bilingual, Spanish)

Hero Practice Services • Belvedere, CA

5d • $18 - $26 • Onsite

About The Position

Kids Dental Place in East LA, CA are currently seeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payment within a pediatric dental practice. The role involves delivering a red-carpet experience to all patients and caregivers, ensuring intake information is accurate and complete, and coordinating patient flow. The position also includes maintaining the cleanliness and presentability of the practice.

Requirements

• Attention to detail and the ability to handle a diverse workload
• Strong interpersonal skills and a friendly and outgoing demeanor
• Bilingual a plus

Nice To Haves

• Preferred knowledge of Microsoft Office, including Word and Excel, and eCW
• Previous dental experience a plus

Responsibilities

• Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete
• Call patients regarding appointment confirmations, reminders, and cancellations
• Adhere to scheduling best practices to ensure the patient’s time is being optimized
• Review patient and family health needs to ensure all needs are met
• Coordinate patient flow by keeping the appointment schedule organized and full
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children

Benefits

• Generous pay with monthly bonus opportunities
• PTO and paid holidays
• Career growth within your practice and the region
• Medical, dental, vision insurance, 401K & more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed