Patient Coordinator

LEVENSON EYE ASSOCIATES INC • Jacksonville, FL

3d • Hybrid

About The Position

We’re a trusted multi-site ophthalmology practice rooted in compassion, collaboration, and patient-centered care. Our team is made up of dedicated caregivers and respected physicians who are known in our community not just for clinical excellence, but for the way we treat our patients. We’re looking for someone who shares the values that make Levenson Eye Associates unique – a professional who shows up with integrity, is prepared for teamwork, and a respectful and compassionate attitude towards our patients and every member of our team. If you’re ready to make a meaningful impact and grow alongside a team that truly cares, we’d love for you to apply and take the next step with us! We are looking for 2 full-time Patient Coordinators to join our teams in Riverside and Mandarin! This role blends patient interaction, administrative skills, time management, and teamwork across multiple locations.

Requirements

• 1-2 years previous healthcare experience involving registration, insurance verifications, authorizations, and scheduling
• Ability to work in a highly fast paced environment
• Strong communication skills (verbal and written)
• Excellent active listening skills
• Must be dependable, self-motivating, and multi-tasking
• HIPPA Knowledge
• Must be flexible with schedule and adaptable to travelling to other locations if coverage is required.

Nice To Haves

• Experience working in a medical records environment highly preferred

Responsibilities

• Welcome patients with professionalism and warmth during check-in and ensure a smooth, efficient check-out experience
• Verify insurance eligibility, authorizations, and demographic information; resolve discrepancies proactively
• Schedule and manage appointments across all five office locations, optimizing provider availability and patient flow
• Prepare, maintain, and audit patient charts to ensure accuracy, completeness, and compliance
• Support call center operations by answering incoming calls, assisting patients, and routing inquiries as needed based on staffing demands
• Assist with medical records requests, documentation, and coordination in accordance with internal protocols
• Always maintain strict adherence to HIPAA guidelines and standard operating procedures
• Collaborate closely with clinical and administrative teams to ensure seamless daily operations
• Comfortable to step in and lend a helping hand where needed! This is a team-based environment, and flexibility is key

Benefits

• paid time off
• health benefits (medical/dental/vision/supplemental)
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED