Patient Coordinator

H2 Health • Jacksonville, FL

9h

About The Position

The Patient Coordinator is an outpatient clinic’s first point of contact for patients and helps connect patient care with administrative operations. The role provides customer service, supports smooth clinic operations, and helps ensure a welcoming, organized environment. The Patient Coordinator works with clinicians and administrative staff to enhance the patient experience.

Requirements

• High school diploma or equivalent.
• At least 1 year of experience in a healthcare or medical office setting.
• Knowledge of medical terminology and insurance processes.
• Exceptional interpersonal and communication skills.
• Familiarity with Electronic Medical Records (EMR) systems and basic computer skills.
• Ability to handle sensitive information confidentially.
• Proficiency with office software and electronic health records (EHR) systems.

Nice To Haves

• Additional education in healthcare administration.

Responsibilities

• Coordinate patient appointments, verify insurance, and handle referrals.
• Maintain and update patient records accurately and confidentially.
• Support front desk operations, answer phone calls, and manage inquiries.
• Work with clinicians and administrative staff to enhance the patient experience.
• Help maintain a welcoming and organized clinic environment.

Benefits

• Competitive compensation with performance-based bonuses.
• Flexible scheduling.
• Career advancement and professional growth.
• Medical, dental, and vision benefits.
• 401(k) with matching.
• Generous paid time off.
• Paid holidays.
• Company-paid life insurance.
• Supportive, clinician-led team culture.
• Parental leave.
• Employee rewards, discounts, and recognition programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED