Patient Coordinator (Inside Sales)

Agentis Longevity•Nashville, TN

9d•$55,000•Onsite

About The Position

We’re Agentis Longevity Agentis Longevity is pioneering care in hormone optimization therapy, peptides, exosomes and other longevity-centric treatments – advancing patients to live longer, healthier, happier lives. We are here to transform longevity care as a trusted clinical partner for you. Backed by Shore Capital, Agentis is rapidly expanding through M&A and organic growth across a fragmented & high-demand longevity market. This role is located in our headquarters in Nashville, Tennessee and we support longevity clinics across the Midwest & Southeast. We’re Looking for You You have a strong work ethic, grit, and determination to succeed. The Longevity Guide will report to the Longevity Manager & the Operations team driving internal sales generation and patient relationship nurturing all with a focus on hospitality & patient service excellence. The ideal candidate will play a key role in nurturing patient relationships, educating potential and existing patients, and driving clinic growth by re-engaging prior patients. If you are driven by daily & weekly metrics and passionate about health, wellness, and delivering outstanding patient care, come join us change the longevity space & our patients’ lives!

Requirements

Undergraduate degree preferred, a focus in sales / marketing is a plus
1-2+ years of sales experience (phone sales experience preferred) and customer relationship experience required, healthcare is a plus
Driven to achieve daily/weekly/monthly goals with a tenacious attitude
Ability to multitask and manage patient relationships effectively.
Passionate about the health, wellness, and longevity space

Nice To Haves

Experience in Customer Relationship Management tools preferred, HubSpot experience is a plus

Responsibilities

Act as the first point of contact for all patients, ensuring exceptional service through effective communication and problem-solving. Foster a welcoming and supportive clinic environment.
Build and maintain relationships with potential and existing patients by providing ongoing guidance, support, and follow-up to ensure their wellness journey is progressing successfully.
Inform potential patients about our services (hormone therapy & wellness solutions); educate existing patients on our wide range of services to expand their health outcomes; reactivate past patients with focus on health goals & services
Build relationships with potential and current patients to increase service adoption and patient retention.
Achieve daily, weekly, and monthly sales goals by upselling additional services and wellness products.
Collaborate with clinical staff to develop personalized care plans and recommend services that best suit the patient’s health goals.
Utilize lead generation and follow-up strategies to convert inquiries into consultations and treatments.
Maintain accurate and detailed records of patient interactions, sales efforts, and follow-up activities in the clinic's CRM system.