Patient Coordinator I - PC26-06027

NavitasPartners • New York, NY

17h • Onsite

About The Position

Navitas Healthcare, LLC is seeking a Patient Coordinator I to support front desk and call center operations in a physician practice. This role focuses on patient intake, insurance verification, scheduling support, and ensuring smooth patient flow in a clinical administrative setting.

Requirements

• High School Diploma or GED required
• Minimum 1 year of physician office or medical practice experience
• Strong computer and keyboarding skills
• Familiarity with scheduling or practice management systems preferred
• Knowledge of medical terminology preferred
• Strong communication and telephone etiquette skills
• Ability to work in a fast-paced, multicultural environment
• Understanding of HIPAA regulations

Responsibilities

• Greet patients in person or handle incoming calls in a call center environment
• Update patient demographics and insurance information in the system
• Verify insurance eligibility and confirm physician network participation
• Collect co-pays and provide receipts following billing protocols
• Schedule and manage patient appointments and follow-ups
• Communicate patient arrival and status to clinical staff
• Maintain and organize medical records and ensure availability for providers
• Handle HIPAA-compliant documentation and patient information
• Assist with referrals, authorizations, and insurance-related paperwork
• Monitor waiting room flow and provide updates on delays
• Perform basic administrative and clerical support tasks
• Enter payments or charges when required under supervision
• Provide excellent customer service to diverse patient populations

Benefits

• Competitive pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED