Patient Coordinator I

MedStar Radiology Network - Washington, D.C. & Maryland•Olney, MD

1d•Hybrid

About The Position

MedStar Radiology Network is seeking a highly motivated, enthusiastic, and compassionate individual who is a strong communicator to join an energetic, patient-focused team. This role is for a Patient Coordinator at their outpatient imaging center located in Olney, Maryland. The position involves collaborating and leading the Imaging Center team in providing excellent patient care and supporting operational goals. Responsibilities include customer and patient-facing duties such as welcoming, registering, and coordinating patients, as well as phone correspondence, scheduling appointments, inventory, and medical record management. The upper levels of this series also include training, supervision, and management of Business Office team members. The overall scope for this series is designed to ensure the management and resources are available to maintain a quality, high functioning, and customer-friendly Outpatient Imaging Center.

Requirements

High school diploma or general education degree (GED)
Ability to work independently and multitask
Ability to provide documentation accurately and concisely
Knowledge of medical terminology
Knowledge of computer applications and Microsoft Office

Nice To Haves

Strong communication skills
Enthusiasm
Compassion

Responsibilities

Welcoming patients
Registering patients
Overall patient coordination
Phone correspondence
Scheduling appointments
Inventory management
Medical record management
Training, supervision, and management of Business Office team members (at upper levels)