Patient Concierge Scheduler

SimonMed Imaging•Gilbert, AZ

1d•Onsite

About The Position

Join the fastest growing outpatient radiology practice in the Nation- SimonMed Imaging! Our commitment to excellence and improving patient care paired with the best-in-class technology allows us to be an industry leader in the constantly evolving health care environment. Secure your spot now and take advantage of a unique career opportunity to advance your skills while working alongside a dedicated team of board-certified subspecialty radiologists. We can’t wait to meet you!

Requirements

Requires a high school diploma and 2 years of experience in the field or in a related area.
Basic computer skills required.
Has knowledge of insurance plans.

Nice To Haves

Has knowledge of commonly used concepts, practices, and procedures.
Relies on instructions and pre-established guidelines to perform the functions of the job.

Responsibilities

Schedules/re-schedules patient appointments at the appropriate facility and fulfills customer needs to ensure customer satisfaction.
Maintains designated account folder following departmental expectations.
Communicates regularly with assigned referring offices and appropriate sales representatives.
Ensures patients have been cleared for specific diagnostic tests.
Collect and enter patient demographic and insurance information as needed.
Demonstrates competency in the performance of job-related skills appropriate to his/her customer populations and departmental services while providing excellent customer service.
Utilizes and operates equipment and mechanical devices which provide for a functional, effective, and safe environment.
Adheres to policies, procedures, guidelines relative to departmental operations.