Patient Companion Virtual Care- PRN

#REF!•Dallas, TX

4d•Onsite

About The Position

This is an in-person position at 8200 Walnut Hill Ln., Dallas, TX. The role involves utilizing technology for virtual patient observation and interventions to ensure safe patient care. The Patient Companion will demonstrate competency in setting up and using virtual patient observation monitoring software, computer hardware, and communication devices. They will collaborate with hospital unit nursing staff to optimize patient visibility and conduct positive patient identification. The role also includes assuring alarms are activated with appropriate settings and are sufficiently audible, maintaining continuous visual observation of multiple patients, and redirecting patients promptly to maintain safety. Texas Health Presbyterian Hospital Dallas has advanced health care in North Texas for over half a century as one of the region’s most established hospitals. As an 875-bed, full-service hospital, we’ve served the Dallas community and surrounding areas since 1966 with a commitment to high-quality, compassionate care. We specialize in cancer care, cardiology, neurosciences, women’s services, and emergency medicine. Our hospital is home to a renowned Level III Neonatal Intensive Care Unit (NICU), a Comprehensive Stroke Center, and a Bariatric Surgery Center of Excellence. We also offer a wide range of outpatient services, including surgery, wellness programs, and advanced women’s imaging. In recognition of our commitment to innovation in women’s health, our Women’s Robotic Surgery program was recently accredited as a Center of Excellence in Robotic Surgery by the Surgical Review Corporation (SRC), a leading organization dedicated to advancing patient safety in surgery. Texas Health Dallas is a Joint Commission-certified Comprehensive Stroke Center, Level I Trauma Center, and Comprehensive Heart Attack Center. We are proud to be a designated Magnet hospital and a top choice in North Texas for cancer treatment, emergency services, cardiac care, and bariatric surgery. If you’re ready to join us in our mission to improve the health of our community, then let’s show the world how we’re even better together! Learn more about our culture, benefits, and recent awards.

Requirements

H.S. Diploma or Equivalent is required
1 Year Experience in an patient care setting/role such as Nurse Aide's, Patient Care Tech, Monitor Tech, or other nursing support role. is required
Basic computer skills, data entry required.
Job requires sitting for prolonged periods.
Proficient communication.
Use of hands, vision-color, hearing, speaking.
Attention to detail.
Organization and prioritization skills.
Manages stress appropriately.
Makes decisions under pressure.
Manages anger/fear/hostility/violence of others appropriately.
Handles multiple priorities.
Works independently.
Work in confined/crowded areas.

Nice To Haves

Acute care experience is preferred

Responsibilities

Utilizes the technology required for virtual patient observation and interventions for safe patient care.
Demonstrates competency in the set-up and ongoing use of virtual patient observation monitoring software, computer hardware, and communication devices.
Collaborates with hospital unit nursing staff to set up camera to optimize patient visibility and conduct positive patient identification.
Assures alarms are activated with appropriate settings and are sufficiently audible.
Maintains continuous visual observation of multiple patients at one time on a monitor; assures a co-worker is monitoring assigned patients during breaks or other temporary situations when unable to maintain continuous observation (e.g., when engaged in two-way video call).
Redirects patients promptly to maintain patient safety.