About The Position

Part of the Patient Care Delivery Team, the Patient Care Unit Clerk provides support to a team of healthcare providers within the hospital. The clerk serves as the unit’s centralized focus for administration, information, and communication during an assigned shift. Under direct supervision, the role assists with provision of patient care, which may include patient data collection and assistance with transportation, nutrition, and comfort. The clerk maintains clerical organization within the unit and monitors orders, providing follow-up notifications as needed. The role contributes to a safe, patient-centered care environment, quality patient care delivery, efficient patient flow, and effective communication with the healthcare team. PIH Health is a nonprofit regional healthcare network serving approximately 3 million residents in Los Angeles County, Orange County, and the San Gabriel Valley. Its integrated network includes hospitals, outpatient medical office buildings, a multispecialty medical group, home healthcare and hospice services, and specialty and emergency services. The organization is nationally recognized for excellence in patient care and patient experience.

Requirements

  • Written and verbal communication skills.
  • Interpersonal skills.
  • Basic organizational skills.
  • Basic computer skills, including use of Windows and a mouse.
  • Demonstrated ability to work as a team member.
  • Ability to follow directions as outlined in policies or given by a supervisor.

Responsibilities

  • Serve as the unit’s centralized focus for administration, information, and communication during an assigned shift.
  • Under direct supervision, assist with provision of patient care, which may include patient data collection and assistance with transportation, nutrition, and comfort.
  • Maintain clerical organization within the unit.
  • Monitor orders and provide follow-up notifications as needed.
  • Participate in a safe, patient-centered care environment and support quality patient care delivery, efficient patient flow, and effective communication with the healthcare team.
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