Patient Care Technician - PCT

Fresenius Medical Care•Scottsdale, AZ

About The Position

The Patient Care Technician functions as part of a dialysis health care team to provide safe and effective dialysis therapy under the direct supervision of a licensed nurse. The role follows organizational policies, procedures, and training, as well as applicable corporate, state, and federal regulations. The technician sets up and operates hemodialysis machines, helps maintain a safe and clean environment, and participates in Quality Enhancement Program (QEP) and Continuous Quality Improvement (CQI) activities, including process improvements intended to support patient satisfaction and quality goals. The position provides direct patient care throughout dialysis treatments, including assessing patients and vascular access, preparing and operating dialysis equipment, monitoring treatment and patient response, documenting care, and reporting changes or unusual findings to a registered nurse or supervisor. The technician also supports patient education, laboratory procedures, infection control, staff training, and, in a Transitional Care Unit, coordination and education for newly admitted patients exploring treatment options. The work includes desk and computer tasks as well as interaction with patients, facility staff, and physicians. Travel between assigned facilities and community locations is required; travel to regional, Business Unit, and Corporate meetings may also be required. The health care facility environment has controlled air temperature and moderate noise, with possible exposure to infectious and contagious diseases or materials. Direct patient care involves heavy lifting and moving patients, assistance with ambulation, frequent and prolonged standing, bending, and occasional pushing or pulling equipment. The role may require lifting or lowering solutions weighing up to 30 pounds frequently and up to 40 pounds occasionally, as high as five feet. Assistance and material-handling devices are available for heavier items. Employees must take the Ishihara Color Blindness test as a condition of employment; failing the test does not preclude employment, and reasonable accommodations will be considered.

Requirements

  • High school diploma or GED.
  • Meet CMS-approved state and/or national certification requirements within the applicable state or CMS timeline.
  • Meet all applicable state licensure, education, and training requirements.
  • Demonstrate commitment to the organization's culture, values, and customer service standards.
  • Successfully complete the organization's dialysis training program to continue employment.
  • Successfully complete CPR certification to continue employment.
  • Take the Ishihara Color Blindness test as a condition of employment; failing the test does not preclude employment, and reasonable accommodations will be considered.
  • Ability to perform the described physical duties, including prolonged standing, bending, assisting with patient movement and ambulation, and lifting or lowering solutions within the stated weight limits, with assistance or material-handling devices available for heavier items.

Nice To Haves

  • Previous patient care experience in a hospital setting or related facility is preferred.

Responsibilities

  • Assist health care team members with patient-specific education about adequacy measures, disease processes, and vascular access, as appropriate.
  • Welcome assigned patients and ask about their wellbeing since their last treatment.
  • Assess vascular access patency, cannulate access, and administer heparin when delegated or permitted by state law.
  • Obtain and document pre- and post-treatment weights and vital signs, including initial patient identification, and evaluate vascular access before treatment.
  • Initiate dialysis according to prescribed orders, including blood flow and dialysate flow settings.
  • Calculate and enter patient-specific machine programming for ultrafiltration goals, treatment time, and ultrafiltration modeling as prescribed.
  • Ensure required safety alarms are enabled, including Narrow Venous Limits, and conduct machine safety checks according to facility policy.
  • Monitor patients and their response to dialysis, evaluate intradialytic problems, and provide interventions as prescribed or directed.
  • Obtain vital signs before reinfusion; discontinue treatment according to established procedures; evaluate patients before termination and discharge; obtain hemostasis and apply appropriate dressings.
  • Document treatment parameters, vital signs, evaluations, interventions, and patient responses accurately and on time in the treatment sheet and applicable records.
  • Report significant information, changes in patient condition, and unusual findings to the registered nurse or supervisor.
  • Monitor vascular access during treatment, including arterial and venous pressures; intervene as needed and document and report unusual findings.
  • Obtain prescribed laboratory tests and collect, label, prepare, store, and arrange courier collection of specimens according to laboratory requirements.
  • Clean blood spills immediately with appropriate disinfectant and prepare, organize, and use supplies and equipment efficiently to prevent waste.
  • Monitor patients performing self-care under RN supervision.
  • Assist with training applicable direct patient care staff on appropriate programs under nurse supervision.
  • Follow organizational business policies, procedures, systems, and ethical business practices.
  • Maintain safe, clean, and orderly surroundings; clean and disinfect dialysis machines, chairs, equipment, and treatment areas between patients.
  • Prepare for dialysis treatments, complete required documentation, conduct pretreatment machine alarm testing including Pressure Holding (PHT), and initiate the Solution Delivery System (SDS).
  • Participate in and document ongoing CQI activities; enter treatment data accurately and promptly in the designated clinical application.
  • Review treatment sheets for completeness and nursing signatures and ensure omitted entries are completed or corrected by the appropriate staff.
  • Prepare initial patient charts and paperwork, print laboratory requisitions, and handle specimens according to laboratory destinations and specifications.
  • Assist with infection-control audits, support adherence to infection-control practices, follow infection-control policies and procedures, and reinforce patient and family education under the direction of the CM or designee as allowed by state law.
  • In the Transitional Care Unit, follow newly admitted patients through their first four weeks of dialysis and coordinate transitional dialysis care.
  • Reinforce education and care information for new patients as allowed by state law, and liaise with appropriate staff to support the patient experience and ensure disciplines are scheduled according to the care plan.
  • Help patients understand home dialysis products and benefits, treatment options, and how home dialysis may work for them; demonstrate peritoneal dialysis setup as appropriate.
  • Set up and perform treatments on machines used in the Transitional Care Unit, assist with coordination of transition to the patient's chosen modality, and help coordinate TCU supply ordering and inventory.
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