About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated health care professional, following applicable regulations and the organization’s policies, procedures, and guidelines. The PCT performs basic, age-specific care duties for patients as directed by the RN, makes observations as directed, and reports deviations to the RN. The role is for the Medical Surgical Unit 5W at St. Elizabeth Boardman Hospital. The posting lists a full-time day shift from 6:00 a.m. to 6:30 p.m., and also states a per-diem schedule requiring 24 hours of work within a six-week period. The PCT provides personal care, monitors and records patient information, assists with mobility and meals, performs designated clinical tasks, and supports patients, families, visitors, and care-center operations. Clinical tasks are performed under RN direction and within the PCT’s demonstrated competencies. Mercy Health describes itself as a faith-based, patient-focused organization committed to compassion, human dignity, integrity, service, and stewardship. Benefits may vary based on market and employment status.

Requirements

  • Meet one of the following qualifications: be an RN nursing student who has completed at least one clinical semester; hold STNA/CNA certification; or have at least one year of aide experience in a hospital or long-term-care setting.
  • The education section lists STNA certification, completion of an HCA training course with certification related to an acute-care setting, completion of the first semester of an acute-care hospital-based clinical experience as a nursing student, or one year of relevant experience in a clinical setting.
  • BLS certification from the American Heart Association.
  • Experience providing direct patient care.
  • Computer literacy and basic computer skills.
  • Ability to follow detailed written and oral instructions and complete specific, routine tasks.
  • Basic reading, writing, or simple arithmetic skills.
  • Ability to operate basic equipment or machinery.

Nice To Haves

  • High school diploma or GED is preferred.
  • Previous experience working in the specialty area.

Responsibilities

  • Provide general patient care, including bathing, mouth care, linen changes, dressing, back rubs, elimination, hygiene, and other expressed needs.
  • Observe patient responses and report adverse reactions or pertinent information to the Registered Nurse and Physician.
  • Provide age-appropriate care to patient populations within the unit’s scope of service.
  • Obtain and record vital signs, height, and weight.
  • Lift, ambulate, and transport patients, seeking assistance as needed.
  • Position patients and perform range-of-motion activities; assist physical therapists as needed.
  • Anticipate patient needs and respond promptly to requests from patients and other caregivers.
  • Assist patients’ family members and visitors, with an emphasis on customer service.
  • Perform venipunctures for blood collection.
  • Collect specimens, such as urine and sputum, and ensure timely transport to the laboratory.
  • Perform designated bedside laboratory tests.
  • Apply oxygen therapy.
  • Perform electrocardiograms (ECGs).
  • Perform wound care as directed by the RN.
  • Perform urinary catheterizations and enemas.
  • Observe universal precautions and aseptic techniques.
  • Perform computer order-entry functions as required by the care center.
  • Chart patient information accurately according to charting guidelines and standards.
  • Deliver menus; prepare patients for meals; distribute food trays; feed patients; remove trays; and distribute drinking water.
  • Answer phones courteously and address callers’ needs promptly.
  • Initiate emergency procedures when necessary.
  • Work overtime as needed.
  • Assist with orientation of new personnel.
  • Perform other duties as assigned.
  • Act as a liaison and support person for family members.
  • Assist with patient education and discharge planning under RN supervision.
  • Inventory the unit, identify supply needs, and communicate those needs to appropriate personnel.
  • Assist with daily cleaning of patient rooms and the care center, and prepare rooms for incoming patients.
  • Assess maintenance needs; initiate maintenance requests for equipment, furniture, or building fixtures; and perform simple maintenance such as replacing light bulbs and batteries.

Benefits

  • Competitive pay, incentives, and referral bonuses.
  • 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage.
  • HSA/FSA options.
  • Life insurance.
  • Mental health resources and discounts.
  • Paid time off.
  • Parental and FMLA leave.
  • Short- and long-term disability.
  • Backup care for children and elders.
  • Tuition assistance.
  • Professional development and continuing education support.
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