Patient Care Technician

LifeStance Health • Brownsburg, IN

12d • Onsite

About The Position

The Patient Care Technician provides direct care to patients receiving Transcranial Magnetic Stimulation (TMS) services, a treatment modality for depression. The technician is trained to administer in-office therapeutic treatments under the direction of a physician. The role’s primary responsibilities are administering and managing clinical services, interacting regularly with patients, and performing additional office administrative tasks when time permits.

Requirements

• Two or more years of related experience within a healthcare setting.
• BLS and CPR certified.
• Proficiency in Microsoft Office, with exposure to some data management software.
• Experience operating a medical/mechanical device.
• Strong communication skills and attention to detail.
• Legally authorized to be employed in the United States.
• Demonstrated awareness, inclusivity, sensitivity, humility, and experience working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other aspects of culture.

Nice To Haves

• Certified Medical Assistant certification preferred.

Responsibilities

• Follow standard assessment protocols for procedures.
• Assume responsibility and accountability for individual patient-care judgments and actions.
• Perform procedures according to established standards.
• Maintain competency in TMS.
• Document patient responses specific to the procedure provided.
• Attend treatment care conferences to assist with discussion and planning of patient care.
• Provide for the care, welfare, safety, and security of the patient.
• Participate in and follow scheduling guidelines, considering center staffing needs to support high-quality patient care.
• Assist with the development and interpretation of departmental and institutional policies and procedures.
• Provide services with respect for human dignity and uniqueness, without regard to social or economic status, personal attributes, or the nature of health problems.
• Use an ethical framework when making decisions for or acting on behalf of patients.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• AD&D insurance
• Short- and long-term disability insurance
• Life insurance
• 401(k) retirement savings plan with employer match
• Paid parental leave
• Paid time off
• Holiday pay
• Employee Assistance Program
• Quarterly bonus/incentive potential

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed