Patient Care Technician - ED - UPMC West Shore

UPMC•Mechanicsburg, PA

4h•Onsite

About The Position

UPMC West Shore is seeking a Patient Care Technician for their Emergency Department. This is a Full Time (36 hours per week), Night Shift Position with Every 3rd Weekend and Every Other Holiday Requirements. The Patient Care Technician (PCT) performs a variety of patient care duties including assisting with patient procedures and Activities of Daily Living (ADLs) such as bathing, feeding, transporting, toileting, ambulating, turning and repositioning patients. Additionally, the PCT is responsible for completing medical record documentation according to established procedures and ensuring equipment malfunctions are reported. This role contributes to universal unit activities like responding to call lights, telephones, passing meal trays, and adhering to safety policies. Establishing professional relationships and effective communication with patients, families, colleagues, and other departments is crucial. The Patient Care Technician also provides feedback to the Registered Nurse (RN) regarding patient care, reports changes in patient status, and provides instruction to patients and their families under the direction of the RN.

Requirements

High School Diploma or equivalent is required.
1-year of general healthcare experience OR
Enrollment in PT/OT/PA/RN program or related healthcare training program with completion of at least one clinical rotation OR
Completion of a bachelor’s degree in a health sciences field.
Successful completion of UPMC patient care technician class.
Successful completion of basic information system training.
Ability to effectively communicate both orally and in writing.
Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.
Act 34 clearance.

Nice To Haves

Microcomputer experience preferred.
Emergency Medical Technician (EMT) or Paramedic or currently enrolled in an EMT or Paramedic program preferred.

Responsibilities

Performs in accordance with system-wide competencies/behaviors.
Performs other duties as assigned.
Assures equipment malfunctions are reported to the appropriate department.
Establishes appropriate and effective communication with other departments.
Establishes professional and respectful interpersonal relationships.
Contributes to the universal unit activities including, but not limited to, responding to call lights and telephones, passing meal trays, and transporting patients.
Constructively receives feedback and direction.
Identifies and communicates learning needs to the unit director.
Takes action to improve knowledge, skills, and performance.
Requests assistance in planning and prioritizing activities as needed.
Participates in self-review as requested by the unit director.
Demonstrates the ability to communicate clearly and effectively with all members of the health care team.
Demonstrates understanding of cultural diversity, horizontal violence, and impairment in the health professions.
Cares for patients and self by supporting safety in the workplace.
Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation and commitment to patients and colleagues.
Documents in the medical record according to established procedures.
Performs assigned work in a timely and productive manner.
Completes department clerical functions as needed.
Achieve and maintain competency and/or perform at least 1 or more of the following advanced skills based on department operational need: peripheral IV removal, indwelling Foley catheter removal, basic arrythmia and NG tube clamping and removal.
Routinely perform the UPMC nursing core nursing assistant responsibilities including ADLs (bathing, feeding, transporting, toileting, ambulating, turning and repositioning patients).
Perform point of care testing (including blood glucose), weights, vital signs, I&O, telemetry monitor application/reapplication, HAC & PSI prevention (TEDs/SCDs).
Perform simple dressings, placement and removal of restraints, 12 lead EKG, bladder scan, all specimen collections.
Provides instruction to patients and their families under the direction of the RN.
May apply, monitor, and remove patient restraints as per physician or hospital protocol.
Provides patient care including assisting with patient procedures and activities of daily living.
Assists with physical, respiratory, and cardiopulmonary therapies.
Provides feedback to the RN regarding patient care and reports changes in patient status.
Strictly adheres to all policies and procedures relative to patient care and hospital related information.
Complies with safety policies and procedures including standard precautions.
Suggests and supports changes within the department.
Assumes responsibility for assignment and views problems as challenges.
Demonstrates awareness of behavior on the efficient functioning of the department.
Supports department-based projects and quality initiatives.