Patient Care Technician - Full Time, Days, Oncology Infusion Center

Jefferson Health Plans • Philadelphia, PA

1d • Onsite

About The Position

The Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members. The role supports patient- and family-centered care by recognizing the physiological, emotional, and social needs of diverse patients. The PCT may collaborate with clinical departments and designated staff at a patient's site to facilitate telehealth encounters between patients and providers.

This is a full-time, day-shift position in the Oncology Infusion Center, scheduled Monday through Friday from 8:00 a.m. to 4:30 p.m. The PCT supports the interprofessional team, helps maintain a safe care environment, responds to patient needs, and assists with supplies and equipment. As needed, the role may include virtual safety associate duties or facilitating a clinical exam for a distant provider using peripheral devices, video conferencing equipment, and software.

Requirements

• High school diploma or GED.
• Knowledge of medical terminology, patient care needs, and the PCT's role on an interprofessional team.
• Ability to complete delegated tasks within the scope of the role.
• Knowledge of personal care and hygiene and ability to apply it to patients' daily needs.
• Knowledge of risks patients face in a healthcare environment and ability to take steps to reduce those risks.
• Ability to convey respect and collaborate with each patient, family, and/or designated care partner.
• Knowledge of people with diverse backgrounds and ability to convey respect and connect effectively.
• Understanding of effective communication concepts, tools, and techniques, including the ability to transmit, receive, and accurately interpret information and needs using appropriate communication behaviors.
• Ability to use partnership-oriented language with patients and families and engage them in their health and healthcare.
• BLS - Basic Life Support certification from the American Heart Association upon hire.
• Ability to lift and carry 40–50 pounds; examples include pushing or pulling patients on beds or stretchers and assisting with lateral transfers.
• Ability to stand and walk frequently to continuously; patient transporters may walk 8–10 miles per shift.
• May be required to kneel, bend, squat, and perform CPR, depending on role-specific activities.

Nice To Haves

• LVHN colleagues must successfully complete LVHN's inexperienced technical partner course.

Responsibilities

• Communicate with and support the interprofessional team, patients, families, and designated care partners.
• Perform validated and designated direct and indirect patient care activities under the direction of licensed clinical team members.
• Promote and maintain a safe patient care environment.
• Help maintain supplies and equipment to support efficient unit operations.
• Conduct patient rounds as assigned, anticipate patient needs, and promptly respond to patient call lights or pages.
• Serve as a virtual safety associate when assigned based on campus needs.
• Under the direction of a distant provider, facilitate clinical exams using required peripheral devices, technology, and software to support comprehensive virtual care encounters.

Benefits

• Medical insurance, including prescription coverage
• Supplemental insurance
• Dental insurance
• Vision insurance
• Life and AD&D insurance
• Short- and long-term disability insurance
• Flexible spending accounts
• Retirement plans
• Tuition assistance
• Voluntary benefits, including access to group insurance rates and discounts
• Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service
• Medical insurance, including prescription coverage, is available to all colleagues, including those working less than part-time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED