PCT, Flex Unit, 24hr, Days

UMass Memorial Health•Leominster, MA

1d•$15 - $25•Onsite

About The Position

Under the direction of an appropriate licensed clinician, the Patient Care Technician provides patient care and assists the healthcare team in meeting patients’ personal needs and comfort. The role includes communicating patient observations and changes to the RN, observing high-risk patients, supporting a safe care environment, and assisting with activities of daily living and patient mobility. The technician also performs assigned clinical procedures and unit-specific tasks, maintains patient and equipment safety, and provides respectful, culturally and age-appropriate support to patients, families, visitors, and colleagues. This position is part of a 24-hour-per-week Flex Unit schedule. The scheduled shift is 7 a.m. to 7 p.m. on days, with work every third weekend and every third holiday. The position works indoors in a patient-care environment and involves substantial standing and walking, frequent bending, and possible pushing of heavy equipment. The role may require lifting up to 50 pounds. The posting describes both Patient Care Technician I and II qualifications. The detailed responsibilities and qualifications include the PCT II level, including competency attainment at the PCT I level, at least 800 hours and six months as a PCA I, and prior inpatient/outpatient care experience or clinical care training. Compensation is listed as $15.00–$25.16 based on a full-time schedule of 40 hours per week; offers for reduced schedules are prorated. A signing bonus may be available, with eligibility confirmed during the interview process.

Requirements

Minimum of a high school education or GED.
Current Basic Life Support certification. The posting also states for Patient Care Technician I that BLS certification must be obtained within 30 days as a condition of employment.
Demonstrated competency attainment at the Patient Care Technician I level, at least 800 hours of work, and at least six months as a PCA I.
Prior inpatient or outpatient care experience, or clinical care training.
Ability to read, write, and communicate in English clearly and concisely.
Medical terminology knowledge.
Computer skills.
Strong interpersonal skills to gather information, build collaborative relationships within and across the organization, and provide exceptional service to patients.
Proven problem-solving abilities for routine situations.
Ability to remain calm under stress or in emergency situations.
Ability to perform work indoors in a patient-care environment, including the hand dexterity, hearing, and vision needed to take direction, adjust equipment, and observe and describe patient observations.
Ability to lift up to 50 pounds; work involves substantial standing and walking, possible pushing of heavy equipment, and frequent bending.
An equivalent combination of education and experience that provides proficiency in the stated responsibilities may be substituted where certification, licensure, or registration is not required.

Responsibilities

Communicate clearly and promptly with the RN about patient observations and changes, including skin condition, vital signs, and mental status.
Provide constant observation of high-risk patients as assigned by the Resource Nurse or designee.
Help maintain a safe environment, use de-escalation interventions, and participate in restraints as directed and in accordance with training and education.
Assist patients with activities of daily living, including personal hygiene, ambulation, meals, and nourishment.
Move, lift, position, and transport patients using proper safety techniques and body mechanics.
Perform patient safety checks, use fall-prevention devices or strategies as directed, and follow restraint policy standards when caring for restrained patients.
Take and record vital signs, and measure and record patients’ height and weight.
Perform EKGs, point-of-care tests, and bladder scans according to hospital standards; collect, label, and prepare specimens for transport to the lab.
Perform phlebotomy in certain locations.
Complete selected unit-specific procedures, such as changing telemetry batteries, checking unit equipment, cleaning equipment between patients, and storing supplies properly.
Assist an RN or Licensed Independent Practitioner with treatments and procedures by preparing the patient, obtaining and setting up equipment and supplies, using sterile technique when indicated, positioning the patient, providing emotional support, and cleaning up afterward.
Observe, measure, and record oral food and fluid intake; set up full-strength tube-feeding solutions and refill feeding bags as directed; empty and record approved output from sources such as Foley catheters, ostomy appliances, and drainage systems; and perform ostomy care for established ostomate patients as directed.
Respond sensitively to patients’ needs, provide information, and build positive rapport and relationships.
Communicate respectfully and in a culturally and age-appropriate manner with patients, staff, family members, visitors, and others.
Replenish patient and unit supplies and equipment.
Request assistance from identified resources when additional direction is needed.
Keep current with hospital and unit changes by reviewing communications and responding to UMMHC emails regularly.
Precept new Patient Care Technicians when able.
Comply with departmental policies, procedures, objectives, and health and safety requirements; attend required meetings and conferences; use quality improvement in daily operations; maintain reliable attendance; and perform other related duties as required or directed.
Contribute to a professional, respectful, tolerant, civil, and accepting environment for employees, patients, and visitors.