Patient Care Technician

Lehigh Valley Health Network • Allentown, PA

23h • Onsite

About The Position

Lehigh Valley Health Network (LVHN) is a nationally recognized, forward-thinking health network, ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years and honored five times with the Magnet(tm) Hospital distinction for nursing excellence. Several of its hospitals received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020. LVHN is committed to teamwork, compassion, and technology, focusing on delivering the best health care. The Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members, prioritizing patient and family-centered care and addressing the physiological, emotional, and social needs of diverse patients. The PCT may also collaborate with clinical departments and staff at the patient's site to facilitate and assist with telehealth encounters between patients and providers.

Requirements

• High School Diploma/GED
• Knowledge of medical terminology, patient care needs and their role in interprofessional team.
• Ability to complete delegated tasks within scope of role.
• Knowledge of personal care and hygiene necessary for quality of life, and ability to apply this knowledge to patients in need on a daily basis.
• Knowledge of the risks faced by patients in a healthcare environment, and the ability to take steps to reduce these risks.
• Knowledge of how to convey respect and collaborate with each patient, family and/or designated care partner in care.
• Knowledge of people with diverse backgrounds and the ability to convey respect and connect effectively.
• Understanding of effective communication concepts, tools and techniques, ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Uses the language of partnership with patients and families, engaging them in their health and health care.
• BLS - Basic Life Support AHA - American Heart Association Upon Hire
• LVHN colleagues must successfully complete LVHN's inexperienced technical partner course.

Responsibilities

• Communicates with and supports the interprofessional team, patient, family and designated care partners.
• Performs validated and designated direct and indirect patient care activities to meet patient care needs under direction of licensed clinical team members.
• Actively promotes and maintains a safe patient care environment.
• Provides assistance in maintaining supplies and equipment available to ensure efficient unit operations.
• Conducts patient rounds as assigned, anticipates patient needs, and answers/responds to patient call light or pages promptly.
• May be assigned the role of a virtual safety associate as needed based on campus needs.
• May be required, to facilitate, under the direction of the distant provider, a clinical exam including the utilization of any required peripheral devices (e.g. electronic stethescope), other technology (e.g. video conferencing equipment) and software (e.g. Epic, Vidyo, etc) ensuring a comprehensive virtual care encounter is conducted.

Benefits

• Lehigh Valley Health Network is an equal opportunity employer.
• Employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law.
• All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.
• LVHN is honored to be certified as a Great Place to Work®.
• LVHN’s culture of trust – and the positive things colleagues said about working at LVHN when surveyed by Great Place to Work and Fortune – align perfectly with what makes a great workplace.
• This designation tells you that LVHN is a great place to work from hire to retire.
• If you are someone who aligns with LVHN’s core values – Compassion, Integrity, Collaboration and Excellence – you will have a rewarding and successful career here.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED