Patient Care Tech - Days

Memorial Hermann Health System•Forrest City, AR

About The Position

The Patient Care Technician II provides direct patient care under the supervision of a licensed nurse in the Emergency Department at Memorial City Hospital. The role includes recognizing and responding to abnormal findings, escalating changes in a patient’s condition to the nurse, and assisting with activities of daily living. Care includes support with elimination, hygiene, comfort, safety, nutrition, mobility, and patient progress, while practicing patient- and family-centered care. The position is full-time, day shift, from 7:00 am to 7:00 pm, and typically reports to the Unit Manager.

Requirements

  • One year of prior patient care experience, such as Certified Nursing Assistant, Emergency Medical Technician, or Patient Care Technician, or in a similar role; preferably in an acute care setting.
  • Proficiency in all Core Competencies of the PCT I and II position, validated by Memorial Hermann Clinical Education no later than the end of orientation.
  • Basic Life Support certification issued by the American Heart Association within 90 days of employment.

Nice To Haves

  • One year of Emergency Room or EMT experience.
  • Phlebotomy skills.
  • 12-lead EKG experience.

Responsibilities

  • Provide direct patient care for assigned patients under the direct supervision of a licensed nurse.
  • Perform patient care duties including vital signs before and after treatment as applicable, visual monitoring, hygiene, toileting, mobility, nutrition, bathing, charting, and other activities of daily living as needed.
  • Document information accurately and promptly, and report unusual changes or findings to the nurse.
  • Help maintain a safe and clean working environment.
  • Follow safe work practices, safety rules, Memorial Hermann policies and procedures, and participate in departmental safety programs.
  • Obtain and prepare laboratory specimens as prescribed within the scope of the role.
  • Help orient new employees as appropriate.
  • Ensure safe care for patients, staff, and visitors while adhering to policies and standards for time management, supply management, productivity, and quality of service.
  • Meet mandatory and continuing education and skills competency requirements, and support department goals.
  • Model service standards by providing safe, caring, personalized, and efficient experiences for patients and the workforce.
  • Perform other duties as assigned.
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