About The Position

The Patient Care Technician provides direct, age-specific care to patients under the direction of an RN or licensed independent practitioner, following medical orders and the plan of care. The role supports patients with and without medical or surgical complications, meeting their comfort, hygiene, and safety needs in accordance with VCUHS nursing and hospital policies and procedures. The technician monitors patient conditions and shares updates with the healthcare team; obtains and records patient information throughout the cycle of care; and obtains or assists with collecting specimens for diagnostic or waived tests. The role also helps maintain a safe, clean, stocked clinical environment and supports patient safety, infection control, and a positive patient experience. Care is provided to patients across the lifespan, from neonates through geriatrics. The position is scheduled Monday through Friday, 7:00 AM to 3:30 PM. Compensation ranges from $17.25 to $24.12; actual offers depend on relevant work experience, credentials, and qualifications.

Requirements

  • High school degree or equivalent.
  • Certification or completion of one of the following: Certified Nursing Assistant, Medical Assistant, Emergency Medical Technician, Military Corpsmen/Medic, or Nursing Aide Training Program; alternatively, completion of a foundations/clinical nursing course and one clinical rotation.
  • Experience within a healthcare environment, or completion of a foundations/clinical nursing course and one clinical rotation.
  • AHA BLS HCP Certification or equivalent.
  • Knowledge of patient data collection and documentation, including vital signs, intake/output, and changes in patient condition.
  • Knowledge of basic hygiene and activities-of-daily-living care.
  • Ability to assist with feeding, hydration, and nutrition; ambulation and patient mobility.
  • Ability to provide safe, compassionate care and accountability for completing assigned tasks.
  • Ability to wear personal protective equipment as needed.
  • Commitment to diversity, equity, and inclusion, including developing continuously, modeling inclusive behaviors, and proactively managing bias.
  • Ability to perform the listed physical demands, including lifting/carrying and pushing/pulling up to 100 pounds, and climbing, stooping, kneeling, squatting, balancing, and bending.
  • Ability to exercise universal precautions, use personal protective equipment and devices, and learn infection-control policies.
  • Ability to meet the listed mental and sensory requirements, including recall, reasoning, problem solving, hearing, clear speech, legible writing, reading, and logical thinking.
  • Ability to work in a fast-paced environment, handle multiple priorities and frequent intense customer interactions, and adapt to frequent change.

Nice To Haves

  • Certified Nursing Assistant education.
  • Acute care experience as a nursing assistant or aide.

Responsibilities

  • Provide safe, direct, age-appropriate care to patients in the assigned unit under the direction of an RN or licensed independent practitioner.
  • Monitor patients’ conditions and provide updates to the healthcare team.
  • Provide direct and indirect care to meet patients’ comfort, personal hygiene, and safety needs.
  • Follow nursing and medical plans of care and VCUHS policies and procedures.
  • Maintain the assigned clinical location as a safe, clean, and stocked environment.
  • Maintain supplies, educational materials, equipment, and, as applicable, the sterilization of supplies, instruments, and the environment.
  • Accurately identify patients, observe safety goals, and report patient responses or incidents posing harm or threat to a licensed independent practitioner, manager, and/or Registered Nurse.
  • Obtain and record initial and ongoing patient information, including admissions data, vital signs, height and weight, blood pressure, oxygen saturation, intake and output, calorie counts, and other information required by VCUHS policy.
  • Obtain or assist in collecting specimens for diagnostic or waived tests.
  • Attend mandatory in-services and trainings and meet online training requirements.
  • Promote patient safety through job performance and participation in hospital, department, or unit safety initiatives.
  • Maintain courteous and effective rapport with patients, visitors, coworkers, and other healthcare team members; respond promptly to instructions and demonstrate sensitivity to their needs.
  • Perform other duties as assigned.
  • Provide equitable care appropriate to the age, status, and specific needs of patients served on the assigned unit.
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