Patient Care Technician - Neurology, Neurosurgery and Plastic Surgery - MUSCP

Medical University of South Carolina•Mount Pleasant, SC

21h•Onsite

About The Position

The Patient Care Technician (PCT) works primarily in the Neurology, Neurosurgery and Plastic Surgery Clinics at MUSC Health East, a large outpatient clinic in Mt. Pleasant. Reporting to the Nurse Manager and working under the direct supervision of a Registered Nurse, the PCT performs multi-skilled activities that support patient-centered care and desired patient outcomes. The clinic care team includes RNs, LPNs, CMAs, PCTs and providers. The position includes rooming patients, taking vital signs and health histories, documenting in an electronic medical record, helping patients with daily care needs, and preparing them for examinations and minor office procedures. It also includes clinic clerical and scheduling duties. The role does not include ordering or administering medications. This is a 40-hour-per-week, routine daytime position with no evenings, weekends or holidays. The clinic offers free onsite parking, tuition reimbursement, a clinical ladder and opportunities for cross-training in multiple specialties.

Requirements

High school diploma or equivalent (GED).
Basic Life Support certification is required within two weeks of hire and must be maintained thereafter.
Current American Heart Association Basic Life Support certification or American Red Cross BLS for Healthcare Providers certification.
Ability to perform job functions while standing, walking and sitting.
Ability to bend at the waist, kneel, climb stairs, reach in all directions, fully use both hands and legs, and perform repetitive motions with hands, wrists, elbows and shoulders.
Ability to meet physical qualifications for respirator use initially and as required.
Corrected 20/40 vision and ability to see and recognize objects close at hand and at a distance.
Ability to work in a latex-safe environment and indoors.
Ability to frequently lift, lower, push, pull and/or carry objects weighing approximately 50 pounds unassisted, exert up to 50 pounds of force, and lift 25 pounds from 36 inches to overhead.
Ability to infrequently work in dusty areas and confined or cramped spaces.

Responsibilities

Assist in maintaining patient safety and providing patient education.
Room patients, take vital signs and health histories, and document information in an electronic medical record.
Measure temperature, pulse, respiration, blood pressure, pain and oxygen saturation.
Measure patients' height and weight.
Measure head, chest and abdominal circumferences as appropriate for the patient population.
Assist patients with nutritional, hygiene, elimination, ambulation and comfort-related needs.
Prepare patients for examinations and minor office procedures.
Perform clerical duties and help ensure the financial well-being of clinic operations.
Schedule tests and procedures.
Use appropriate communication tools and devices when providing care.
Establish a caring, trusting relationship with callers and elicit information about the reason for the call and current symptoms.
Use medical equipment safely and effectively in accordance with manufacturer instructions, policies and clinic guidelines.
Provide excellent customer service by incorporating AIDET, MUSC Excellence and Service Recovery.