Patient Care Technician - Carilion New River Valley Medical Center
About The Position
The Patient Care Technician is a member of the patient care team who provides basic nursing care and advanced technical skills for specified age groups according to established standards. The role supports patients’ cleanliness, safety, comfort, and activities of daily living, including bathing, meals, toileting, and ambulation. Care may include monitoring blood pressure, oxygen levels, and temperature, as well as one-on-one support for patients on suicide or safety precautions. The position also provides clerical and operational support to the unit, including documentation, patient-flow coordination, equipment and supply management, customer service, and participation in quality improvement and regulatory activities. The technician may support multiple nursing units or Carilion facilities. Required orientation classes take place during daytime hours, Monday through Friday, from 8 a.m. to 5 p.m. for the first two weeks and are mandatory. The work is performed in a patient-care environment and may be fast-paced. The role requires maintaining confidentiality, effective teamwork and communication, and the ability to prioritize tasks. Work may involve exposure to infectious diseases, hazardous or biohazardous materials, regulated medical waste, and combative patients. Physical demands include lifting, prolonged standing, bending, pushing, pulling, reaching, and walking; prolonged sitting, viewing a computer screen, and keyboard use may also be necessary.
Requirements
- High school diploma or equivalent education.
- Effective interpersonal, communication, and teamwork skills.
- Successful completion of position orientation and competency validation.
- Ability to prioritize and manage time in a fast-paced patient-care environment.
- Ability to demonstrate knowledge of life-span growth and development and provide care appropriate to patients’ ages and specific needs.
- AHA BLS-HCP certification required within six months of hire.
- Certified Nursing Assistant certification is required if working in a critical access facility.
Nice To Haves
- Previous experience in direct patient care.
- Certified Nursing Assistant certification.
Responsibilities
- Provide basic nursing care and perform advanced technical skills for specified age groups according to established standards.
- Assist patients with activities of daily living, including bathing, meals, toileting, and ambulation.
- Take patients’ blood pressure and check oxygen levels and temperature.
- Document and report patient observations to licensed staff, and identify patient needs based on age and condition.
- Transport patients, supplies, specimens, and equipment within the facility.
- Participate in one-on-one patient support, including sitting with patients on suicide precautions or confusion when assigned and appropriately trained.
- Perform clerical and technical tasks related to patient care, cleanliness, safety, and comfort.
- Support admissions, transfers, and discharges, and coordinate patient flow using department-specific software and the Intranet.
- Review medical records for outstanding orders and notify nurses of stat orders and medication changes.
- Assist with patient registration, welcome and guide patients and visitors, answer phones, screen calls, route calls, and take accurate messages.
- Support staff scheduling, including covering lunch assignments, and may lead unit huddles or participate in interdepartmental patient rounds.
- Order, stock, organize, and process supplies and equipment; clean unit equipment between patients and follow procedures for timely equipment repairs.
- Operate and maintain general office equipment.
- Participate in quality surveillance, performance improvement, shared governance, and organizational councils or committees.
- Assist with chart audits and demonstrate competent use of the electronic medical record.
- Monitor waiting and break room cleanliness and perform safety and environmental rounds.
- Assist with regulatory compliance activities, such as refrigerator, glucose meter, equipment-room storage, or code-cart checks, as assigned.
- Perform competency-dependent tasks that may include phlebotomy, nonsterile wound dressings, replacing or removing saline locks, and colostomy bag changes.
- Maintain patient, staff, and customer confidentiality and suggest cost-containment initiatives.
- Complete required orientation and competency validation and follow established guidelines and procedures.
Benefits
- Comprehensive medical, dental, and vision benefits.
- Employer-funded pension plan, vested after five years.
- Voluntary 403(b) plan.
- Paid time off accrued from day one.
- Onsite fitness studios and discounts to Carilion Wellness centers.
- Access to the Personify Health wellness app.
- Childcare discounts.
- Continued education and training.
- Eligible for a $7,500 sign-on bonus paid over two years.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
