Patient Care Technician

Schuylkill • Allentown, PA

5d • Onsite

About The Position

The Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members. The role supports patient- and family-centered care and addresses patients’ physiological, emotional, and social needs. The PCT may collaborate with clinical departments and designated staff at a patient’s site to facilitate telehealth encounters between patients and providers. The position is onsite at Lehigh Valley Hospital–Cedar Crest in the Observation Unit, with a night-shift schedule of various shifts from 7 p.m. to 7:30 a.m., Sunday through Saturday, including every third weekend and every other holiday rotation.

Requirements

• High school diploma or GED.
• Knowledge of medical terminology, patient care needs, and the PCT’s role on an interprofessional team.
• Ability to complete delegated tasks within the scope of the role.
• Knowledge of personal care and hygiene and the ability to apply it to patients’ daily needs.
• Knowledge of risks faced by patients in a healthcare environment and ability to take steps to reduce those risks.
• Ability to convey respect and collaborate with each patient, family, or designated care partner.
• Knowledge of people with diverse backgrounds and ability to convey respect and connect effectively.
• Understanding of effective communication concepts, tools, and techniques, including the ability to transmit, receive, and accurately interpret information and needs through appropriate communication behaviors.
• Basic Life Support (BLS) certification from the American Heart Association upon hire.
• Ability to lift and carry 40–50 pounds; push or pull patients on beds or stretchers, including a required 29-pound push force, and assist with lateral transfers involving up to 50 pounds of the patient’s weight.
• Ability to stand and walk frequently to continuously; patient transporters may walk 8–10 miles per shift.
• Ability to perform role-specific physical activities such as kneeling, bending, squatting, and performing CPR when required.

Nice To Haves

• LVHN colleagues must successfully complete LVHN’s inexperienced technical partner course.

Responsibilities

• Communicate with and support the interprofessional team, patients, families, and designated care partners.
• Perform validated and designated direct and indirect patient care activities under the direction of licensed clinical team members.
• Actively promote and maintain a safe patient care environment.
• Help maintain supplies and equipment to support efficient unit operations.
• Conduct assigned patient rounds, anticipate patient needs, and promptly answer or respond to patient call lights or pages.
• Serve as a virtual safety associate when assigned based on campus needs.
• When required, facilitate a clinical examination under the direction of a distant provider, using required peripheral devices, technology, and software to support a comprehensive virtual care encounter.
• Use partnership-oriented language and engage patients and families in their health and health care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED