Patient Care Technician (PCT) - Northwest Arkansas Ortho

University of Arkansas System • Bentonville, AR

3d

About The Position

The Clinic Patient Care Technician (PCT) is an integral member of the healthcare team, providing essential support and performing non-licensed tasks under the supervision of Registered Nurses. PCTs assist nurses, PAs, physicians, and the Ortho team with clinic procedures, surgery scheduling, and administrative and clinic duties. The role supports the seamless delivery of patient care to Razorback Clinic patients.

New Patient Care Technicians must complete five weeks of training, Monday through Friday, from 8:00 a.m. to 5:00 p.m., after hire. Employees must be fitted for and able to don and perform routine tasks in personal protective equipment, including N95 masks, Powered Air Purifying Respirators (PAPR), or Controlled Air Purifying Respirators (CAPR). This is a safety-sensitive position subject to pre-employment screening.

Requirements

• High school diploma or GED.
• Successfully complete a patient care technician course within three months of hire.
• Excellent communication skills and ability to follow oral instructions.
• Basic computer skills.
• Strong work ethic and accountability.
• Ability to lift 100 pounds to waist height.
• Ability to be fitted for, don, and perform routine tasks in required personal protective equipment, including N95 masks, PAPR, or CAPR.

Nice To Haves

• Certification as a nursing assistant or military corpsman.
• Patient care experience in an acute care setting.

Responsibilities

• Collect and document assessment data and provide patient education.
• Assist with patient physicals and lab draws.
• Respond appropriately to patient questions and address patient concerns.
• Interact with and assist the public in a professional and friendly manner as needed.
• Communicate accurate and complete information and maintain strict confidentiality when necessary.
• Maintain positive working relationships with co-workers, the management team, and ancillary departments.
• Follow the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines.
• Provide medical coverage for UAMS-contracted sporting and racing events.
• Assist with administrative duties, including insurance verification and authorization and surgery scheduling.

Benefits

• Medical, dental, and vision plans for qualifying staff and family.
• Holiday, vacation, and sick leave.
• Education discount for staff and dependents (undergraduate only).
• Retirement with up to 10% matched contribution from UAMS.
• Basic life insurance up to $50,000.
• Career training and educational opportunities.
• Merchant discounts.
• Concierge prescription delivery on the main campus when using the UAMS pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED