Patient Care Technician

Tidelands Health•Murrells Inlet, SC

1d•Onsite

About The Position

The Patient Care Technician (PCT) on the Vascular Access & Infusion Services Team provides essential clinical and administrative support to the Vascular Access RNs and the Infusion Services team. This position assists with preparation and support during Vascular Access procedures; manages infusion referrals; and performs patient care tasks within the approved PCT scope of practice. The PCT contributes to safe, efficient workflow, supports CLABSI prevention initiatives, and enhances the overall patient experience.

Requirements

High School Diploma with the completion of Nursing Assistant program with certification (CNA) Required or High School Diploma with the certificate received as an Emergency Medical Technician (EMT) Required or High School Diploma with the certificate received as an Emergency Room Technician (ERT) Required
A minimum of six months’ work experience as an Emergency Room Technician or Emergency Medical Technician Required
Certified Nursing Assistant - National Nurse Aide Assessment Program Required or Emergency Medical Technician - SC DHEC Required
Basic Life Support Certified - American Heart Association within 30 Days Required

Nice To Haves

Prior experience in working in the healthcare setting with patients, families, physicians, other health care providers and customers

Responsibilities

Assist RNs with vascular access procedures by preparing patients and equipment for PICC and midline insertions, maintaining sterile fields in accordance with infection-prevention standards, and supporting dressing changes, securement, and site care under RN direction.
Provide basic patient care and ensure procedural readiness by obtaining vital signs, assisting with positioning and comfort measures, setting up and maintaining vascular access equipment (including ultrasound machines, IV carts, and procedure trays), and restocking and organizing supply carts, procedure areas, and mobile kits.
Coordinate intake and processing of infusion referrals by reviewing incoming orders for completeness (including diagnosis, labs, allergies, and treatment details), identifying and obtaining missing information from ordering offices, and accurately entering and routing referrals in the EMR to support timely scheduling.
Support infusion workflow and patient readiness by tracking referral progress and maintaining daily workflow logs, assisting with appointment preparation (including confirming lab results, IV access needs, and pre-medication requirements), and communicating with provider offices to obtain necessary non-clinical documentation.
Provide basic education on what to expect during vascular access or infusion procedures (within scope).
Document patient care activities and workflow steps in the EMR in accordance with PCT guidelines, ensuring accuracy, timeliness, and completeness of records.
Support operational and quality initiatives by assisting with data collection for key metrics (including PICC insertions, infusion turnaround times, and CLABSI prevention), and performing clerical tasks such as scanning, uploading, referral organization, and supply tracking documentation.
Maintain a safe and compliant clinical environment by adhering to sterile technique and infection-control standards, cleaning and disinfecting ultrasound equipment, procedure carts, and work areas.
Support CLABSI-reduction strategies and compliance with vascular access bundles.
Report any malfunctioning equipment to Biomed or department leadership.