Patient Care Technician

Lehigh Valley Health Network • Dickson City, PA

1d • Onsite

About The Position

With a commitment to patient- and family-centered care, the Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members. The role values each individual and addresses the physiological, emotional, and social needs of the diverse patients served by Jefferson Health. The PCT may also collaborate with clinical departments and designated staff at a patient's site to facilitate telehealth encounters between patients and providers.

The position is onsite at Lehigh Valley Hospital–Dickson City. The listed work shift is day shift, with a work schedule of 0700–1930 and rotating weekends and holidays. The position may include virtual safety associate duties and facilitating clinical exams with a distant provider using peripheral devices, video-conferencing equipment, and software.

Requirements

• High school diploma or GED.
• Knowledge of medical terminology, patient care needs, and the PCT's role on an interprofessional team.
• Ability to complete delegated tasks within the scope of the role.
• Knowledge of personal care and hygiene needs and the ability to apply that knowledge to patients daily.
• Knowledge of risks faced by patients in a healthcare environment and the ability to take steps to reduce those risks.
• Ability to convey respect and collaborate with each patient, family, and designated care partner.
• Knowledge of people with diverse backgrounds and ability to convey respect and connect effectively.
• Understanding of effective communication concepts, tools, and techniques, including the ability to transmit, receive, and accurately interpret information and needs through appropriate communication behaviors.
• Use partnership-focused language with patients and families and engage them in their health and healthcare.
• BLS - Basic Life Support from the American Heart Association upon hire.
• LVHN colleagues must successfully complete LVHN's inexperienced technical partner course.

Responsibilities

• Communicate with and support the interprofessional team, patient, family, and designated care partners.
• Perform validated and designated direct and indirect patient care activities under the direction of licensed clinical team members.
• Promote and maintain a safe patient care environment.
• Help maintain supplies and equipment to support efficient unit operations.
• Conduct patient rounds as assigned, anticipate patient needs, and promptly answer or respond to patient call lights or pages.
• Perform virtual safety associate duties as needed based on campus needs.
• Under the direction of a distant provider, facilitate clinical exams using required peripheral devices, technology, and software to support comprehensive virtual care encounters.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED