Patient Care Technician

Allina Health•Minneapolis, MN
•$23 - $31•Onsite

About The Position

Under the direct supervision of a Registered Nurse or Physician, the Patient Care Technician provides basic direct and indirect patient care. The role includes collecting and documenting vital signs and other health-status information, responding to call lights, helping patients with activities of daily living and transfers, and performing clerical duties. The position is a .9 FTE (72 hours per two-week pay period) on a permanent evening shift with an 8/12-hour combination schedule and every-third-weekend rotation. The technician supports patient comfort, safety, and care coordination by following clinical procedures and documentation guidelines, assisting patients and visitors, processing orders and patient information, and using equipment and safe patient-handling practices. The role may also involve supply management, discharge paperwork, appointment scheduling, and handling hazardous waste as trained and required.

Requirements

  • Meet one of the following age and education requirements: be at least 18 years old, or be 17 years old with a high school diploma or GED.
  • Meet one of the following: complete one semester of clinical rotations with an accredited nursing program; successfully complete a Certified Nursing Assistant (CNA) program; complete the Allina Health Nursing Assistant Academy Program; hold NREMT certification upon hire; or have previous direct patient care experience.
  • Meet one of the following BLS requirements: current American Heart Association BLS certification, current American Red Cross BLS certification, or completion of Allina in-house BLS training within 30 days of hire.
  • Ability to lift up to 32 pounds occasionally and up to 25 pounds frequently.

Responsibilities

  • Observe, collect, and document assigned patient health-status data and measurements, including temperatures, pulses, blood pressures, respirations, weights, and intake and output.
  • Immediately report abnormal or significantly changed observations and health-status data to the Registered Nurse.
  • Assist patients with activities of daily living, including toileting, bathing, dressing, eating, grooming, and hygiene, as directed by the Registered Nurse.
  • Perform assigned personal care and interventions, maintaining skin integrity, comfort, and population-specific needs.
  • Answer call lights promptly for assigned and other patients.
  • Assist with patient ambulation, transfers, movement, positioning, range of motion, and rooming according to activity orders and patient needs.
  • Assist patients, family members, and visitors with wayfinding within the unit and facility.
  • Distribute and set up water, snacks, and meal trays, and assist patients as needed.
  • Complete admission, discharge, and transfer functions according to system workflow.
  • Perform clerical duties, assist with patient registration, and process physician orders accurately and promptly.
  • Clarify, communicate, prioritize, and transcribe written orders using the Electronic Medical Record workflow.
  • Document relevant patient information and care thoroughly to support accurate billing and follow documentation guidelines.
  • Transport medication from the unit tube system to a secure location according to facility standards.
  • Order, validate, and store supplies and patient education materials as needed.
  • Print Release of Information packets for discharges to nursing homes or other facilities as needed.
  • Review and explain authorization forms and obtain signatures when applicable.
  • Schedule procedures and appointments as needed.
  • Promote a safe environment for patients, visitors, and employees; use proper equipment and body mechanics during lifts, transfers, and transports.
  • Report environmental risks and equipment malfunctions to a supervisor, and use equipment according to policies, procedures, and manufacturer directions.
  • Participate in quality-improvement activities to evaluate and improve patient care.
  • Handle hazardous waste as needed, including identifying, segregating, and disposing of it and following relevant emergency procedures.
  • Perform other duties as assigned.

Benefits

  • Medical and dental coverage
  • PTO/time away
  • Retirement savings plans
  • Life insurance
  • Short-term and long-term disability
  • Voluntary benefits, including vision, legal, and critical illness coverage
  • Tuition reimbursement or continuing medical education, as applicable
  • Student loan support benefits to navigate the Federal Public Service Loan Forgiveness Program
  • Well-being dollars, well-being navigators, programs, activities, resources, and personal coaching
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