Patient Care Technician

Schuylkill•Lehighton, PA
•Onsite

About The Position

The Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members. The role supports patient- and family-centered care and addresses patients’ physiological, emotional, and social needs. The PCT may collaborate with clinical departments and designated staff at a patient’s site to facilitate telehealth encounters between patients and providers. The position is onsite at Lehigh Valley Hospital–Carbon, with a schedule of two 12-hour shifts per week on days, rotating, from 7:00 a.m. to 7:30 p.m., every third weekend, and two holidays per year.

Requirements

  • High school diploma or GED.
  • Knowledge of medical terminology, patient care needs, and the PCT’s role on an interprofessional team.
  • Ability to complete delegated tasks within the scope of the role.
  • Knowledge of personal care and hygiene and the ability to apply it to patients’ daily needs.
  • Knowledge of risks faced by patients in a healthcare environment and ability to take steps to reduce those risks.
  • Ability to convey respect and collaborate with patients, families, and designated care partners.
  • Knowledge of people with diverse backgrounds and ability to convey respect and connect effectively.
  • Understanding of effective communication concepts, tools, and techniques, with the ability to transmit, receive, and accurately interpret information and needs.
  • Basic Life Support (BLS) certification from the American Heart Association (AHA) upon hire.
  • LVHN colleagues must successfully complete LVHN’s inexperienced technical partner course.
  • Ability to lift and carry 40–50 pounds; duties may include pushing or pulling patients on beds or stretchers, lateral transfers, and role-specific physical activities.
  • Frequent to continuous standing and walking.

Responsibilities

  • Communicate with and support the interprofessional team, patients, families, and designated care partners.
  • Perform validated and designated direct and indirect patient care activities under the direction of licensed clinical team members.
  • Promote and maintain a safe patient care environment.
  • Help maintain supplies and equipment to support efficient unit operations.
  • Conduct patient rounds as assigned, anticipate patient needs, and promptly respond to call lights or pages.
  • May serve as a virtual safety associate as needed based on campus needs.
  • May facilitate a clinical examination under the direction of a distant provider, using required peripheral devices, video conferencing equipment, and software to support a comprehensive virtual care encounter.
  • Use partnership-oriented communication to engage patients and families in their health and care.
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