Patient Care Technician

MyMichigan Health • Midland, MI

4d

About The Position

The Patient Care Technician (PCT) works under the supervision of a Registered Nurse, performing and assisting with patients’ activities of daily living and certain patient-care treatments according to established policies, procedures, and guidelines. The role requires travel among MyMichigan Health subsidiaries. Casual positions have no regularly scheduled hours and require minimum commitments, if needed, of at least 48 hours per month, including 24 weekend hours, and 24 holiday hours annually.

The PCT prioritizes and organizes care for assigned patients, documents treatments and observations, reports completed tasks to the team, and maintains a clean, safe, and orderly unit. The position also supports nursing and medical-center policies, meets the age-specific needs of the population served, follows emergency procedures, helps maintain a safe and secure patient environment, and provides professional, courteous customer service.

A high school diploma or GED is required. The employee must meet the stated certification requirements, including Basic Life Support within three months of hire or transfer and an accepted PCT/CNA/EMT/LPN, nursing-clinical, or qualifying Medical Assistant credential. Additional requirements apply to certain roles in behavioral health. The job involves patient-care duties, frequent sitting, standing, and walking, and may require lifting, carrying, pushing, or pulling. Employees may encounter stressful situations, bloodborne pathogens, and other potentially infectious materials.

Requirements

• High school diploma or GED.
• Knowledge of reading, writing, math, and computer skills.
• Interpersonal skills to communicate successfully with individuals and groups and communicate ideas and concepts clearly to people at all levels.
• Demonstrated competency in Microsoft Windows; employees may be required to participate in further learning opportunities offered by MyMichigan Health.
• Knowledge of medical terminology.
• Basic Life Support (BLS) certification within three months of hire or transfer; qualification source: AHA.
• Must hold an internal MyMichigan Health Patient Care Technician certification, a current Michigan CNA registry document, EMT certification culminating in Michigan licensure, completion of an accredited LPN program culminating in Michigan licensure, or successful completion of one semester of clinical education in an accredited Registered Nurse program. Qualifying Medical Assistant credentials are also accepted, including RMA through AMT, CMA through AAMA, or an equivalent credential such as CCMA.
• Current PCTs with expired CNA or EMT certification, or a lapsed LPN license, may be offered the opportunity to achieve an internal MyMichigan Health Patient Care Technician certification.
• Techniques for Effective Aggression Management (TEAM Advanced) certification within six months of hire or transfer; employees in the position on or before 12/31/2023 have 24 months to complete it.
• Ability to move freely about the facility, with or without an assistive device, and perform the job functions outlined in the description.
• Overall vision and hearing, with or without assistive devices.
• Ability to handle multiple tasks, get along with others, work independently, maintain regular and predictable attendance, and stay awake.
• Dexterity for handling, reaching, grasping, fingering, and feeling; these movements may be required repeatedly.
• Ability to meet the medium physical-demand level: occasionally lift or carry 21–50 pounds; frequently handle 20 pounds and/or walk, stand, push, or pull; and constantly handle 10 pounds.

Responsibilities

• Under a nurse’s direction, prioritize and organize care for assigned patients and perform basic nurse’s aide skills as outlined in orientation, competencies, policies, and procedures.
• Document treatments and pertinent observations in patients’ charts and report completed tasks to the team.
• Maintain a clean, safe, and orderly unit.
• Support the mission, goals, policies, and standards of nursing, and recognize, support, and implement medical-center and unit policies and work rules.
• Provide for the age-specific needs of the population served according to department standards and policies and procedures.
• Perform according to procedure during medical-center emergency situations.
• Provide and ensure a safe and secure environment for patients.
• Demonstrate professionalism and courtesy and provide excellent customer service.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED