Patient Care Technician (PCT) - Emergency Department (ED) - St. Elizabeth Youngstown Hospital

Mercy Health BSMH • Youngstown, OH

5d

About The Position

A Patient Care Technician (PCT) provides basic health care and support to patients under the guidance of a Registered Nurse or designated healthcare professional. The role includes sanitizing and cleaning patient rooms, monitoring patients’ health and vital signs, and helping with basic needs such as feeding and grooming. The position is in the Emergency Department at St. Elizabeth Youngstown Hospital.

Requirements

• Complete one of the following: a nursing aide training program; STNA state testing (required if OH LTC); CNA certification; nursing aide state testing; a nursing program including one clinical nursing course and one clinical rotation; or one year of relevant experience in a clinical setting.
• Possess problem-solving skills and excellent communication and interpersonal skills.
• Engage with staff and patients professionally.
• Be able to work proactively in a rapidly changing environment.
• Obtain Basic Life Support (BLS) certification from an approved source before providing direct patient care.

Nice To Haves

• BLS Basic Life Support certification upon hire.
• Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; experience in the setting for which the applicant is applying is preferred.
• EPIC Electronic Health Record (EHR) training.

Responsibilities

• Provide basic patient care, including care and comfort, vital-sign measurement, personal care and hygiene, mobility assistance, and unit-based specialty duties.
• Act as a liaison between patients and nurses by reporting changes or concerns.
• Provide high-level customer service to patients, their families, visitors, and employees.
• Document patient care accurately, precisely, and promptly when applicable.
• Participate in hand-offs and report pertinent patient and departmental information upon arrival and departure.
• Perform delegated tasks after competency has been validated.
• Mobilize patients using therapeutic transfer techniques that promote independence and safety.
• Encourage patients to complete tasks as independently as possible.
• Individualize care based on patients’ interests and hobbies.
• Sanitize and clean patients’ rooms.
• Assist patients with basic needs, including feeding and grooming.
• Monitor patients’ health and vital signs.

Benefits

• Competitive pay, incentives, and referral bonuses.
• 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage.
• HSA/FSA options.
• Life insurance.
• Mental health resources and discounts.
• Paid time off.
• Parental and FMLA leave.
• Short- and long-term disability.
• Backup care for children and elders.
• Tuition assistance.
• Professional development and continuing education support. Benefits may vary based on market and employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed