Patient Care Technician-Acute Neuro-Days

Ochsner Health•New Orleans, LA

About The Position

The Patient Care Technician works collaboratively under the direct supervision of a licensed nurse to maintain patient safety and provide basic patient care. The role may include constant observation of patients, reporting changes in behavior or status to nursing personnel, notifying staff when leaving a room, and intervening as needed to maintain safety. The technician performs functions delegated by nursing staff, communicates effectively with patients, families, visitors, coworkers, and multidisciplinary teams, and follows applicable policies and procedures. Care is provided according to patients’ physical, psychosocial, educational, safety, and related needs, with behavior and communication adapted to the patient population. The technician documents patient-related tasks, helps maintain a clean and safe care environment, and maintains professional certifications and technical knowledge. The position involves work in a patient-care setting with potential exposure to blood, body fluids, tissue, communicable diseases, hazardous medications, and hazardous waste. The role requires medium physical work, including exerting 20 to 50 pounds of force occasionally.

Requirements

  • Required: Basic Life Support (BLS) certification from the American Heart Association, to be obtained within 30 days of hire.
  • Required: Crisis Prevention and Intervention (CPI) certification, to be obtained within 30 days of hire.
  • Required: Certified Patient Care Technician/Assistant (CPCT/A) certification through the National Health Career Association.
  • Computer skills and dexterity for data entry and information retrieval.
  • Effective verbal and written communication skills, including the ability to present information clearly and professionally to people at varying levels throughout the patient care process.
  • Proficiency with Windows-style applications, software packages specific to the role, and keyboard use.
  • Excellent organizational and time management skills.
  • Ability to work a flexible schedule, including 24/7 availability, weekends, holidays, and on-call availability.

Nice To Haves

  • High school diploma/GED or equivalent.
  • Hospital and telemetry experience.

Responsibilities

  • Assist with the plan of care as delegated by a staff nurse and within scope of practice.
  • Maintain a clean and safe environment in the patient care area.
  • Provide care based on the physical, psychosocial, educational, safety, and related needs of patients served in assigned areas.
  • Communicate patient care needs effectively with patients, families, staff members, and multidisciplinary teams.
  • Complete documentation of patient-related tasks.
  • Maintain professional certifications and technical knowledge.
  • Adapt behavior and communication to the patient population, including respecting privacy, introducing oneself appropriately, explaining services or procedures, requesting permissions, and adjusting communication style.
  • Perform other duties as assigned.
  • Comply with policies and standards and applicable laws, regulations, accreditation standards, and regulatory requirements.
  • Report known or suspected unethical or questionable conduct and patient or employee safety, privacy, or other compliance concerns.
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