Patient Care Technician

OneOncology•Grand Rapids, MI
•Onsite

About The Position

The Cancer & Hematology Centers are dedicated to providing help, healing, and hope to cancer patients and their families through advanced treatments, innovative research, and compassionate care. They offer comprehensive, contemporary cancer care supported by a dedicated nursing and support staff, including oncology-certified nurses, social workers, lab and pharmacy personnel, and a psychologist. The center focuses not only on healing the disease but also on supporting patients and their families through the emotional and physical adjustments associated with a cancer diagnosis. Their cutting-edge cancer care is accessible locally, with medical staff maintaining close ties to prominent hospitals and ongoing cancer research, bringing breakthrough advances to regional centers.

Requirements

  • High School Diploma or equivalent
  • Successfully complete orientation program

Nice To Haves

  • One year experience in an outpatient physician practice or healthcare setting

Responsibilities

  • Facilitates efficient clinic flow by preparing patients for visits, including obtaining vital signs and medical history, reviewing medications, and providing care as determined by nursing, providers, and management.
  • Ensures completeness of the medical record by gathering relevant documents during patient visits.
  • Maintains clinic space and equipment, and communicates any concerns to appropriate team members.
  • Completes administrative responsibilities such as scheduling and order entry.
  • Assumes day-to-day accountability for the delivery of quality services through consistent application of policies, procedures, protocols, and standards.
  • Welcomes and communicates with patients and visitors in a caring and respectful manner.
  • Collaborates with other care team members and anticipates their needs to ensure coordinated patient care.
  • Assists with ongoing quality improvement initiatives to provide efficient, cost-effective care.
  • Engages in continuous education and training to maintain skills, knowledge, and competency.
  • Performs all other duties as assigned.
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